Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Average customer rating
4.3
(27,912 Reviews)
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product.
(
9,294 out of
11,494)
Customer Reviews for H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Customer Rating
4
Is there a defect in the Virginia return algorithm
on April 21, 2025
Posted by: Anonymous
from Virginia Beach, VA
Verified Purchase:Yes
Everything was fine as in prior years but I discovered one thing that has me concerned. In my Virginia State Return Under the topic of Military -related SUBTRACTIONS , sub subject Certain military benefits dropdown, Military Benefits are defined as: Any military RETIREMENT income received for service in the armed forces of etc. First problem is why is this buried so deep when VIRGINIA has hundreds and thousands of retirees and more importantly I could not find any similar deduction when I went to the tax instructions issued by the state of VA
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, April 21, 2025
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: cdcaliforniataxes
from Humboldt CA
Verified Purchase:Yes
Good for Federal, not good for California if you Have Rental Income. I have used TaxCut for many years, but this year I have a rental income so I bought the Premium version, which was fine for Federal, but the software would not import the rental information to the California return. The instructions were very complex and left transfer of the rental information totally up to me. I gave up, filed an extension and now have to pay a tax professional.
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Asiya, Social Media Department, April 21, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: paulmle
from pa
Verified Purchase:Yes
My confidence in your product is completely shattered.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Asiya, Social Media Department, April 21, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: HR Block Happy Camper
from Salt Lake City, Ut
Verified Purchase:Yes
I’ve been using H&R Block many years now and I am very pleased with the ease and accuracy it provides
Pros: Easy to prepare
Value
4
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hi, thank you for leaving a review! We're glad to hear that you had a positive experience with H&R Block. Your satisfaction is important to us, and we're grateful for your feedback. We look forward to your next visit!
Written by a customer while visiting HRBlock
Posted by: Bibhappy
Verified Purchase:Yes
I have used H&R Block software for many years and I am always happy with the program.
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hi, thank you for leaving a review! We're glad to hear that you had a positive experience with H&R Block. Your satisfaction is important to us, and we're grateful for your feedback. We look forward to your next visit!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Spring, Texas
Verified Purchase:Yes
I purchased this in January then procrastinated until April 15 to file. Great program but didn't include an incentive to file. Worked flawlessly wish I had filed earlier.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hi, thank you for leaving a review! We're glad to hear that you had a positive experience with H&R Block. Your satisfaction is important to us, and we're grateful for your feedback. We look forward to your next visit!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from CA
Verified Purchase:Yes
Easy to use / reliable / trustworthy tax perp for Fed tax filing on even quite complex issues that it will walk you through. Have appreciated using it for years. However, if you have anything beyond the most basic, there is zero walk through or helpful explanation for state returns (at least in the case of CA). And if you need to amend a return, it's NOT intuitive.
Pros: Easy to prepare
Value
4
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Peggybeth
from Maryland
Verified Purchase:Yes
Intuitive and easy to follow. Would appreciate an email in late 2025 with a small coupon for continuing to use this software
Pros: Easy to prepare, Easy to import documents, Fast
Value
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock