Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Average customer rating
4.3 out of 5
4.3
(27,912 Reviews)
Open Ratings Snapshot
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product. 
(
9,294 out of 11,494
)
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Customer Reviews for H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Customer Rating
5 out of 5
5
Easy to do on your own!
on April 24, 2025
Posted by: Ddhear
from Kannapolis NC
Verified Purchase:Yes
I have used H &R Block for several years. I do my own taxes and they make it so simple!
Pros: Easy to prepare
Cons: Hard to import documents
Value
5 out of 5
5
Response from HRBlockBy Eva, Social Media Team, April 25, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Disappointing
on April 24, 2025
Posted by: Mikeeeeer
from Jacksonville, FL
Verified Purchase:Yes
Bought an EV in 2024, but you did NOT support forms 8911 for a home EV charger - TurboTax has that form
Pros: Easy to prepare
Cons: Doesn't maximize refund
Value
3 out of 5
3
Response from HRBlockBy Eva, Social Media Team, April 25, 2025
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to use
on April 24, 2025
Posted by: MeganR15
from Fort Smith, AR
Verified Purchase:Yes
I’ve used H&R Block for years for my personal taxes. It is easy to follow and input your data.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Eva, Social Media Team, April 25, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
on April 24, 2025
Posted by: mikezxcvbnm
from new jersey
Verified Purchase:Yes
Some deficiencies:
In capital gain summary (such as gains reported to IRS) does not accommodate excluding wash sales.
In capital gain summary does not accommodate accrued interest premium
Provides no assistance in reconciling interest and sched D sales reported on Fed 1040 with state reporting
No, I would not recommend this to a friend.
Value
4 out of 5
4
Response from HRBlockBy Andrea, Social Media Team, April 24, 2025
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time.
Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great Software
on April 24, 2025
Posted by: Anonymous
from Dallas, TX
Verified Purchase:Yes
I am using HRB tax software since last five years. Excellent product and maximize returns.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Eva, Social Media Team, April 24, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy
on April 24, 2025
Posted by: MF666
from NJ
Verified Purchase:Yes
I've been using H&R Block tax software for many years and it is very easy to use and always does an excellent job.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Eva, Social Media Team, April 24, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Good solid app
on April 24, 2025
Posted by: Mich2424
from Ny
Verified Purchase:Yes
Good features. Wish the final reviews were a bit more helpful and that the FAQ included why we would use a certain form and when we wouldn’t. But overall good.
Pros: Easy to prepare, Easy to import documents, Fast
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Andrea, Social Media Team, April 24, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
It's is so easy to use and has very good features.
on April 24, 2025
Posted by: Anonymous
from Florida
Verified Purchase:Yes
I am very happy with your product which I have been using for so many years.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Eva, Social Media Team, April 24, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
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