Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Average customer rating
4.3
(27,912 Reviews)
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product.
(
9,294 out of
11,494)
Customer Reviews for H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Posted by: Wonderful help
Verified Purchase:Yes
Everything was wonderful. The help I was given was very informative and perfect. Thank you so very much.
Response from HRBlockBy Tra, Social Media Department, April 28, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: JM10PLUSYRS
from Redding, CA
Verified Purchase:Yes
I've used H&R Block for over 10 years and the software is consistently friendly with annual updates that improve the experience.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, April 28, 2025
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience at H&R Block and look forward to seeing you again soon!
Written by a customer while visiting HRBlock
Posted by: Bobbi 5
from Glendale, AZ
Verified Purchase:Yes
This year's program was so much simpler than in the past. It took me four hours to do my taxes instead of several days. Great job H&R. BLOCK programers.
Pros: Easy to prepare, Easy to import documents, Fast
Value
5
Response from HRBlockBy Tra, Social Media Department, April 28, 2025
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience at H&R Block and look forward to seeing you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Washington State
Verified Purchase:Yes
HR software approved Tax Return to be correct to email. Since then it has been ejected THREE times.
Never before had I had any problems and still struggling to make corrections not caught by HR approval scans. First time I have used Premium all other times used Deluxe with NO PROBLEMS.
Never before had I had any problems and still struggling to make corrections not caught by HR approval scans. First time I have used Premium all other times used Deluxe with NO PROBLEMS.
Cons: Time consuming, Hard to prepare
Value
1
Response from HRBlockBy Corrina, Social Media Team, April 28, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Bluestem
from WI
Verified Purchase:Yes
I am generally pleased with the tax program However, it should automatically include all of the forms that are required to be filed and not leave it up to me to find and fill out supplemental forms that are required for my federal return. For example, Form 1116, Foreign Tax Credit, should be automatically included where it is required and not leave it up to me to find it.
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Asiya, Social Media Department, April 28, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: swb41
from Joplin, Missouri
Verified Purchase:Yes
I'm a many years user of H & R software. I continue to be satisfied. Of course, some things are still difficult. Year 2024 I sold a rental house and had difficulty feeling good about determining how to recapture the depreciation; I believe that after studying the procedure more thoroughly that I did recapture correctly. I could have used some help, but I didn't know what to ask. I realize that not all things can be explained in great detail. My thoughts about the revisions in the first Trump years to make it simpler are mixed. Perhaps filing is easier for anyone without transactions such as real estate sales. There is always room for improvement is the reason for the four star rating.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 28, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Queen Creek, AZ
Verified Purchase:Yes
Ive been using this software for 6 years now and it's easy for use and imports from year to year so I keep going back
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Asiya, Social Media Department, April 28, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: tom 72
from ohio
Verified Purchase:Yes
in most cases it covers what needed to do your taxes correctly . you need to work on partnership returns a lot of your K1 directions are not good
Pros: Easy to prepare
Cons: Hard to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Tra, Social Media Department, April 28, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock