Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Average customer rating
4.3
(27,912 Reviews)
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product.
(
9,294 out of
11,494)
Customer Reviews for H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Posted by: Nicke
from CA
Verified Purchase:Yes
IRS only paid me about $100 instead of $613 that was stated in the premium software.
Pros: Easy to import documents
Cons: Doesn't maximize refund
Value
3
Response from HRBlockBy Corrina, Social Media Team, April 28, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Raleigh, NC
Verified Purchase:Yes
Easy to use and accurate I actually enjoy doing my taxes with this method
Pros: Easy to prepare, Maximizes refund, Fast
Value
4
Response from HRBlockBy Asiya, Social Media Department, April 28, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Madison, WI
Verified Purchase:Yes
H&R Block software is the best thing that ever happened since they invented the income tax. Relatively quick, informative, easy-to-use and comprehensive depending upon needs. I've been using it for many years and been happy to know that each year that rolls around this software will be available and pretty much functioning the same. No surprises, just solid performance to get the job done.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 28, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Every year at the very end during the verification checks I discover that the software missed something requiring me to manually switch an enter an amount in a form. The software should catch and correct this on its own in my opinion.
Pros: Easy to prepare
Value
4
Response from HRBlockBy Andrea, Social Media Team, April 28, 2025
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time.
Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Charlotte, nc
Verified Purchase:Yes
I’ve used this software for at least 6 years and love it.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 28, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Boise, Idaho
Verified Purchase:Yes
I got into a section on minimum distribution on my IRA area that required a calculated input but NO information on how to calculate it. Not really a problem as I knew for sure that I had definitely exceeded that minimum. After much reading obtuse IRS documents, I finally just didn't answer. However if I was not sure I would have been in a bad position.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Andrea, Social Media Team, April 28, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Customer Rating
5
Many years of satisfaction & saves money and time
on April 26, 2025
Posted by: Spokane Ed
from Spokane Washington
Verified Purchase:Yes
I have used this software for many years, so it saves a lot of time since I don't have to re-enter all the personal information, and just have to update the banking information each year and W2 info.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, April 28, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from SW Arkansas
Verified Purchase:Yes
Overall good program for Federal Tax Return with itemized deductions. However the quality of the state programs varies. I did travel work in first quarter 2024 but did not pay enough in self-employment tax ( I knew this going in). I downloaded the Arkansas, Kansas and Oklahoma programs and the Oklahoma program was lacking a key form. I was instructed to go to the Oklahoma State site, download form for self employment tax late penalty and fill in by hand. Therefore, I was barred from E-filing Oklahoma return. The Kansas form was included and therefore I could E-file KS form, everything went very smooth. Next year I'll shop around.
Pros: Easy to prepare, Maximizes refund
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra, Social Media Department, April 28, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock