Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Average customer rating
4.3
(27,912 Reviews)
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product.
(
9,294 out of
11,494)
Customer Reviews for H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Customer Rating
5
H&R Block Premium Software - Great Tax Time Tool!
on April 29, 2025
Posted by: Dusty13
from MI
Verified Purchase:Yes
I have been using the H&R Block Premium tax software for several years now and am very pleased with it. If there is something I have a question on, the program will walk you through it and also point you to help boxes. I like the final review at the end as it checks for any red flags or mistakes you might have made or things you may have overlooked. Completing annual tax returns is always a pain, but this software makes it much less so!
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media-Abbie, April 29, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: TallyGirl
from Tallahassee FL
Verified Purchase:Yes
I like that I get small business and rental property in one program.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, April 29, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Steve76Lost
Verified Purchase:Yes
Everything I needed to do my taxes is a fairly straight forward way
Response from HRBlockBy Amy, Social Media Team, April 29, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: DC2025premium
from Northern va
Verified Purchase:Yes
The program is not as intuitive as TurboTax.There was no indication of how to switch from question prompts to forms when needed to review entries. The rental property part was confusing.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Amy, Social Media Team, April 29, 2025
Thank you for taking time to provide a rating. We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
So easy to use, we have been using it for years.
on April 28, 2025
Posted by: Bob44mi
from MI
Verified Purchase:Yes
Love this software, it makes filing your tax’s so easy.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, April 29, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: no way jose seriously
Verified Purchase:Yes
Program smooth enough, but when you need online support, you get people who don't speak english very well. Try to get a problem resolved when you can't understand a single word they are saying.
Pros: Easy to prepare
Cons: Time consuming
Value
1
Response from HRBlockBy Amy, Social Media Team, April 29, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Breslau30
from Arizona
Verified Purchase:Yes
Program worked well with few problems. Since most tax laws do not change much, it would seem to be reasonable for a person to be able to buy an update for last years version for the current tax year at a reduced cost.
Pros: Easy to prepare
Cons: Time consuming
Value
4
Response from HRBlockBy Tra, Social Media Department, April 28, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: needstobefixed
from Marlton NJ
Verified Purchase:Yes
The program kept erasing itself. Tech help eventually told me I had to remove my printer to submit taxes electronically. That's ridiculous. They said this happens sometimes with Apple computers. I've used the program for over 20 years and never experienced anything like this. I went through the interview 4 times before I was able to submit. It was an extremely frustrating experience.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Response from HRBlockBy Tra, Social Media Department, April 28, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock