Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Average customer rating
4.3
(27,912 Reviews)
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product.
(
9,294 out of
11,494)
Customer Reviews for H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Posted by: bkg369
from Athens, TX
Verified Purchase:Yes
Have been using HR Block for many years, easy to use and explains information well.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, May 6, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: AndyHRB
from Florida
Verified Purchase:Yes
I bought the HR Block Premium , and it was great to file my income taxes from jobs, investments, rentals, etc. E-filing was very easy.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, May 6, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: KMEP
from New Mexico
Verified Purchase:Yes
Have appreciated being able to use & rely on this software!
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, May 6, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Lodi, California
Verified Purchase:Yes
I have used this product for years. I like its price, but am not always happy with some of its features. Seems that one needs to have some knowledge of tax rules to be completely comfortable with the system. I am a retired CPA!!! In some cases, I eventually just made a wild guess as to the correct treatment.
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, May 6, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Colorado Sean
Verified Purchase:Yes
Covered all the bases for me, this year was more complex than previous years for me but premium handled all of them. The aoftware does a great job of asking questions to uncover tax benefits I would probably have missed otherwise.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, May 6, 2025
Thank you for taking the time to leave a review! We're delighted to hear that you had a positive experience with H&R Block. Your feedback is greatly appreciated.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Not very user friendly. Have to have prior tax knowledge to use program
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
Response from HRBlockBy Andrea, Social Media Team, May 6, 2025
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time.
Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: tx24
from FL
Verified Purchase:Yes
I was particularly happy about the changes from last year.
Great performance for a low price!
Great performance for a low price!
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, May 6, 2025
Thank you for your kind words! We're thrilled to hear that you had a positive experience with us. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Pin2
Verified Purchase:Yes
The product is easy to use but the e-file has always been a problem. Twice I had to contact support because the pin that was provided did not work. To add to this issue every time I contacted support I was charged a fee.
Pros: Easy to prepare
Value
2
Response from HRBlockBy Andrea, Social Media Team, May 6, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns and ensure your complete satisfaction. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock