Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Average customer rating
4.3
(27,912 Reviews)
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product.
(
9,294 out of
11,494)
Customer Reviews for H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Posted by: Bob1 7
from Illinois
Verified Purchase:Yes
I have purchased HR Block software for the past 15 years and I am very satisfied with it.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Asiya, Social Media Department, May 8, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: May Belle
Verified Purchase:Yes
Easy to use . Navigating among various topics is straightforward .
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, May 8, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Huntsville
Verified Purchase:Yes
Best tax software I have ever used. Amazing functionality
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, May 8, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Rapier
from Atlanta
Verified Purchase:Yes
Program should be revised to trigger and avoid multiple downloads of financial forms - had to file amended federal and state returns when it took several download sessions w the financial platform to get the forms into the return, and I was overpaid refunds for excess withholding. Hope it doesn't put me on the audit list for either. Otherwise, program was fine.
Pros: Easy to prepare
Cons: Hard to import documents
Value
4
Response from HRBlockBy Asiya, Social Media Department, May 8, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: SAMHKA
from CO
Verified Purchase:Yes
LONG TIME USER FED UP BY LACK OF BASIC ELEMENTS (K-1 AND IRA RMD INSTRUCTIONS).
ELECTRONIC FILING DIFFICULTY OF LAST YEAR FIXED.
PREPMODEL INSTRUCTIONS - WALKTHRU - ARE OBTUSE AND DIFFICULT TO DEAL WITH WHEN HITTING A SPECIFIC QUESTION. HATE THE EXCUSE ON WHY IT CAN'T FILE K-1!!!
ELECTRONIC FILING DIFFICULTY OF LAST YEAR FIXED.
PREPMODEL INSTRUCTIONS - WALKTHRU - ARE OBTUSE AND DIFFICULT TO DEAL WITH WHEN HITTING A SPECIFIC QUESTION. HATE THE EXCUSE ON WHY IT CAN'T FILE K-1!!!
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Andrea, Social Media Team, May 8, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: MelJr
from suburbs of Chicago IL
Verified Purchase:Yes
I've been using H&R block software since 2011, Made managing my taxes on my rental units much easier and more cost effective than using a Tax service, So far I've been very happy. Just make sure you take your time and review everything, and understand what and why you are entering the data as you enter it.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, May 8, 2025
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Bait and switch discount code. Be better than that. Had to pay full price
Response from HRBlockBy Asiya, Social Media Department, May 8, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Antigrav
from New York
Verified Purchase:Yes
I use tax cut annually and this year I had issues with the program accepting my info.
Cons: Hard to import documents
Value
3
Response from HRBlockBy Andrea, Social Media Team, May 8, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns and ensure your complete satisfaction. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock