Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Average customer rating
4.3 out of 5
4.3
(27,912 Reviews)
Open Ratings Snapshot
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product. 
(
9,294 out of 11,494
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Customer Rating
5 out of 5
5
Taxes with Peace of Mind!
on May 18, 2025
Posted by: AttHu
from Oklahoma City, OK
Verified Purchase:Yes
Year after year, I appreciate the ease and peace of mind that both my Federal & State taxes are complete and accurate after utilizing the H&R Block Premium Software!
Pros: Easy to prepare, Maximizes refund, Fast
Value
5 out of 5
5
Response from HRBlockBy Asiya, Social Media Department, May 19, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great Product
on May 18, 2025
Posted by: Joe Bob Villa
from Ga
Verified Purchase:Yes
I love this product. I have been using it for years. Best value on tax software. easy to use even for a beginner.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Asiya, Social Media Department, May 19, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Pretty good - not great
on May 17, 2025
Posted by: Scott5002
Verified Purchase:Yes
The walk through GUI does not adequately inform the user about: depreciation types, capital gains taxes, and all things related. It also doesn't retain the method used in the previous year for a given rental property or an upgrade that would be depreciated for 7 years or 10 years, etc.... necessitating carrying over year to year
Response from HRBlockBy Asiya, Social Media Department, May 19, 2025
Hi Scott! Thank you for your feedback. We apologize for any trouble you've experienced with the walk-through interface regarding depreciation types and capital gains taxes. Your input is valuable as we strive to improve our software's functionality. For assistance with these issues or to provide more detailed feedback, please contact our support team at 1-800-472-5625. We're here to help and ensure a smoother experience for you.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great Features
on May 17, 2025
Posted by: SportKing
from PA
Verified Purchase:Yes
The tax software worked as expected and had no issues with downloading it
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Asiya, Social Media Department, May 19, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
HRB tax software is best in class
on May 15, 2025
Posted by: Wc101
from Chicago, IL
Verified Purchase:Yes
I found HRB tax software excellent. I found the value better than other software and does not require storing tax data online.
Pros: Easy to prepare
Value
5 out of 5
5
Response from HRBlockBy Asiya, Social Media Department, May 16, 2025
Thank you for sharing your feedback about our tax software. We're delighted to hear that you find our service excellent and valuable compared to other options. We understand the importance of privacy and are pleased that our approach to storing tax data aligns with your preferences.
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Investment addition could not handle my K1s
on May 15, 2025
Posted by: Anonymous
from Colorado
Verified Purchase:Yes
Not happy. Bought the investment addition plus state. It could not handle the K1 reports. I had to file for an extension, including estimated tax. Did not get the state filed either. Now I need to hire a tax relief to clean up this mess.
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2 out of 5
2
Response from HRBlockBy Asiya, Social Media Department, May 16, 2025
I'm sorry to hear about the difficulties you encountered with the investment edition and state filing, particularly with the K-1 reports. We understand how important it is to have a smooth tax filing process.

Please reach out to our support team at 1-800-472-5625 at your earliest convenience. We're here to assist you and help resolve any issues.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Good, but 2 issues.
on May 14, 2025
Posted by: Marjinal
from Mesa, AZ
Verified Purchase:Yes
Generally, the product and service is good. However, from year to year simple parts of the software changes and not for the better. Example: 2024 version required manual farm rental entries whereas past versions did not. This creates confusion. I would also prefer an all in one price that INCLUDES the cost for state filing, not just the state software.
Pros: Easy to import documents, Fast
Cons: Hard to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Corrina, Social Media Team, May 15, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here
for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
could not handle medicaid exempt salary
on May 14, 2025
Posted by: kbutler
from MO
Verified Purchase:Yes
could not handle the federal tax-exempt medicaid salary, so had to do a paper copy
Pros: Easy to prepare, Easy to import documents
Cons: Hard to prepare
Value
3 out of 5
3
Response from HRBlockBy Corrina, Social Media Team, May 15, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here
for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
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