Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Average customer rating
4.3
(27,912 Reviews)
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product.
(
9,294 out of
11,494)
Customer Reviews for H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Posted by: SL Using HR
from mo
Verified Purchase:Yes
I bought this software and used it for my 2024 filing. Generally speaking, H&R Block Tax softtware is good. It usually copied all related items from previous years after I activated the current version and imported last years. However, it seemed missed a few tax items from last year. So, I needed to manually add those to the software.
Pros: Easy to prepare, Easy to import documents
Value
4
Response from HRBlockBy Corrina, Social Media Team, May 28, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Mae29
from Louisiana
Verified Purchase:Yes
I bought this program 3 months ago and every year prior to than.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, May 27, 2025
Your loyalty is wonderful to see! We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: PSLBill
from Port Saint Lucie Florida
Verified Purchase:Yes
This product has been my go-to tax software for well over a decade!
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, May 27, 2025
Thank you for being a loyal client for well over a decade. We truly appreciate your business, and we're glad the software continues to be your go-to solution for tax filing.
We look forward to seeing you next tax season!
We look forward to seeing you next tax season!
Written by a customer while visiting HRBlock
Posted by: yai12
from Thailand
Verified Purchase:Yes
The software is not the easiest to use, but I have used it before, and with it, I am able to finish my tax return within a reasonable amount of time. I am so glad to be able to efile my taxes instead of having to mail it in.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, May 27, 2025
Thank you for your feedback and for continuing to use our software. We're glad to hear it helped you complete your return in a reasonable amount of time and that e-filing made the process more convenient.
We appreciate you sharing your experience and will keep your comments in mind as we work to improve.
If you need any assistance, our support team is available at 1-800-472-5625.
We appreciate you sharing your experience and will keep your comments in mind as we work to improve.
If you need any assistance, our support team is available at 1-800-472-5625.
Written by a customer while visiting HRBlock
Posted by: scottl55
Verified Purchase:Yes
Software is easy to use, walking you through each entry in a logical manner. This was my 5th or 6th year using the program. My only complaint had to do with the time to file, and to pay what's owed. I live in Florida, where the entire state was considered a disaster zone, and a layer filing deadline. The program should account for that without me having to check a box saying I live in such an area. It should know that from my home address. But other than that, it's a great solution for doing a nasty job.
Response from HRBlockBy Andrea, Social Media Team, May 27, 2025
Thank you for your continued support and for taking the time to share your feedback, Scott. We’ve noted your comments regarding the disaster-area filing process and appreciate you bringing this to our attention.
If you need assistance, our support team is available at 1-800-472-5625.
If you need assistance, our support team is available at 1-800-472-5625.
Written by a customer while visiting HRBlock
Posted by: Will44
from FL
Verified Purchase:Yes
I have used your successfully software for a long time. it appears to do a good job on our retirement income and the income from rentals that we have. Higher taxes are not very complex. I am beginning to wonder if the recent price increase make the software worth it. I previously did my taxes the long way by hand.
Pros: Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Corrina, Social Media Team, May 22, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Baton Rouge, LA
Verified Purchase:Yes
Uploading data from some of my investment account took exceedingly long times with errors at the end that could not be corrected. Manual entry of the data would have been impossible. Excepting that aspect, the software and overall process went smoothly and quickly.
Pros: Easy to prepare, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, May 20, 2025
Thank you for your feedback! We're pleased to know you had a generally positive experience. Although we strive for 5-star satisfaction, we recognize there may be aspects for improvement. We truly appreciate your business and value your insights.
Written by a customer while visiting HRBlock
Posted by: Explain
from Plano TX
Verified Purchase:Yes
Overall the software was good with one exception. It suggested that I had made an error by not including Social Security income. I think it did this because of my age. I am 73. I am , however not eligible for social security benefits because in my government job I did not pay into the system. I therefore did not input any social security income on my return but I had difficulty convincing the program that this was not an error or oversight. The program just assumes that if you are a certain age you must be getting social security benefits. This is not necessarily true.
Pros: Fast
Cons: Hard to prepare
I would recommend this to a friend!
Value
2
Response from HRBlockBy Andrea, Social Media Team, May 20, 2025
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time.
Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock