Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Average customer rating
4.3
(27,912 Reviews)
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product.
(
9,294 out of
11,494)
Customer Reviews for H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Posted by: Ram99
from New Jersery
Verified Purchase:Yes
I was super happy with the ease of the software.
Have been using the software for many years.
Have been using the software for many years.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abbie, Social Media, October 8, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Great software
on October 7, 2025
Posted by: zephyr
from Ariczona
I've been using H & R Block tax software for both my business and personal tax prep. I would recommend their tax software to anyone who is interested in doing their own.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, October 7, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Customer Rating
2
on October 6, 2025
Posted by: vmario
from il
every year i lose hours and days with software technical issues. the only reason i use this software is because it includes all forms i need. please do a better job making sure software forms are all functional.
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, October 7, 2025
Thank you for bringing your experience to our attention. We're disappointed to learn that we didn't meet your expectations during your recent purchase. Ensuring customer satisfaction is our top priority, and we're eager to address any issues you encountered. Please contact our support team at 1-800-472-5625 so we can assist you further.
Written by a customer while visiting HRBlock
Customer Rating
4
Good but could be better
on October 3, 2025
Posted by: greg30577
from Seattle, Washington
H&R Block Premium 2024 is pretty good but could be improved. I am 71 years old and have been doing my taxes all my life, the last 40 plus years with tax programs such as this, so I am pretty used to figuring out tax law and using this kind of software. It is fine; gets the job done. However, while using the standard interview mode two or three times I was not clear what I was supposed to enter. The Help provided did not help. Took trial and error to figure out. Worst by far was Form 1116, Foreign Tax Credit. The IRS could make this easier on us all but I think it is the job of H&R to make it easier on us poor tax filers.
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra, Social Media Department, October 6, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from LOS ANGELES, CA
Verified Purchase:Yes
EASY TO USE, BEEN USING THIS PROGRAM EVERY YEAR FOR 20 YEARS
Pros: Easy to prepare, Maximizes refund, Fast
Value
5
Response from HRBlockBy Tra, Social Media Department, October 6, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Taxxxxs
from Milwaukee WI
Verified Purchase:Yes
Very easy to follow. Great piece of mind helping me file correctly.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abbie, Social Media, October 3, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Rufus33
Verified Purchase:Yes
Difficult to find the entry location for data that will make a desired change or entry. Attempting to enter directly on the form results in "answer the questions and let the software determine where to enter".
Will not allow efile of past year returns and falsely declares that IRS will not accept past year efiles. IRS accepts efiles for the three prior years. H&R has just decided not to transmit them.
Required Forms are not always included. 7203 which is required for income from S corporations is not included. This form does not require information that must be obtained from the 1040 return so could be sent to IRS as a pdf attachment. IRS accepts these attachments but again H&R has elected to not accept or transfer attachments.
Will not allow efile of past year returns and falsely declares that IRS will not accept past year efiles. IRS accepts efiles for the three prior years. H&R has just decided not to transmit them.
Required Forms are not always included. 7203 which is required for income from S corporations is not included. This form does not require information that must be obtained from the 1040 return so could be sent to IRS as a pdf attachment. IRS accepts these attachments but again H&R has elected to not accept or transfer attachments.
Cons: Time consuming, Hard to prepare
Value
2
Response from HRBlockBy Andrea, Social Media Team, September 29, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
on September 26, 2025
Posted by: gweetz
from Virginia
Any new program takes some time to get used to it. I felt very comfortable with it after one hour. One weakness is that when going through the final steps and they want my nick name, I could not use my name because someone else dared to use my name.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, September 29, 2025
We’re so happy to hear you had a great experience. We'll be sure to forward your concerns about the nicknames. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock