Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Average customer rating
4.3
(27,912 Reviews)
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product.
(
9,294 out of
11,494)
Customer Reviews for H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Posted by: Blocker in progress
Verified Purchase:Yes
I have not bought the 2025 version yet. The 2024 version was very good.
Pros: Fast
Value
3
Response from HRBlockBy Joy Social Media Team, November 14, 2025
Hi, thank you for sharing your positive experience with us! We're delighted to hear that you had a good visit. Your feedback is valuable to us, even if the rating is less than 4 stars. If there's anything specific we can assist you with, please let us know in your customer satisfaction survey. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: dumb123456789
Verified Purchase:Yes
Second year in a row that I have paid for e-filing and not been able to use it
Response from HRBlockBy Abigail W, Social Media, November 11, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: PT109a
Verified Purchase:Yes
easy to use software. double checkes my information for mistakes and easy E Enroll
Response from HRBlockBy Joy Social Media Team, November 10, 2025
Hi, thank you for leaving a review! We're glad to hear that you had a positive experience with H&R Block. Your satisfaction is important to us, and we're grateful for your feedback. We look forward to your next visit!
Written by a customer while visiting HRBlock
Posted by: mike_fold
from Cleveland, OH
Verified Purchase:Yes
User friendly and intuitive. Been using for 6 years. Offers all the schedules I need.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy Social Media Team, November 10, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: WaltS1
from Glastonbury, CT
Verified Purchase:Yes
Don’t understand why you can’t support the opportunity zones especially now that they have been extended. At least include the information 8797 form. That would take about an hour to code (less with AI). Additionally, this years program had a glitch and wouldn’t accept a value code A value on line 11 of K-1 which caused a number to be put on line 25k of the 1040. You wouldn’t allow electronic submission with a value in that field and you said it was because the irs wouldn’t allow it. However, turbo tax allowed an electronic submission of it so you just didn’t update it for this year. Shame on you!
Pros: Easy to prepare
Cons: Time consuming, Doesn't maximize refund, Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy Social Media Team, November 6, 2025
Thank you for bringing your experience to our attention. We're disappointed to learn that we didn't meet your expectations during your recent visit. Ensuring customer satisfaction is our top priority, and we're eager to address any issues you encountered. Please contact our support team at 1-800-472-5625 so we can assist you further.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Los Angeles
Verified Purchase:Yes
Great product. Takes care of all my tax filing needs
Product price should be lower though
Product price should be lower though
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Tra Social Media Team, November 5, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: DH101
from Southlake, TX
Verified Purchase:Yes
I have used the software for several years to complete my mom’s taxes, and it was always easy to import the past year’s 1040 and have all information pre-loaded.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra Social Media Team, November 3, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1
Does not handle transferred loss limits correctly
on October 31, 2025
Posted by: LargestAl
The program does not allow for a different basis, for loss limits, to be used on the Kentucky return. It was not caught until after being filed, now I have to file an amended return. Manually as I no longer trust this program.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Tra Social Media Team, November 3, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock