Customer Reviews for H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Customer Rating
1
Something's not right...
on February 18, 2026
Posted by: Its Only me
from Colorado
Program is indicating HIGH AUDIT REVIEW for three areas which I am not using or are applicable to me. This is a first after many years of use. I tried to delete the schedules and or zero out (the zeros) in the area that providing this error. No luck. Be careful., maybe its time for a change. This only happened after the last update - FYI
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Sydney, Social Media Department, February 19, 2026
Thank you for your feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Absolutely the best program version yet, did not have to call HR for help this time around, completely satisfied after many years using H&R. Tax time is never fun, but the right guidance helps.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, February 23, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
I had so much trouble with the software this years. When I tried to put in my 1099-R's. and 1099-INT the program kept putting in the wrong amounts. I called support and they reloaded the program and it still happened. I will not be using this software again. Too Many Errors!!
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Lexis, Social Media Team, February 18, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
The H and R Block forms were fairly easy to complete. The one major thing I didn't like about using the program is that when it came time to report my QCD (RMD) the form would not take the amounts and the QCD box would not hold a mark. So, when e-filing the form went to the IRS without the information on the QCD.
Pros: Easy to prepare
Value
4
Response from HRBlockBy Max, Social Media Team, February 15, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
1099'S STILL DON'T PULL OID COL 6 AND 11 CORRECTLY INTO THE 1040. THUS, I STILL HAVE TO CALCULATE AND ENTER THE NET INTO THE 1099-INT INPUT PAGE.
Cons: Time consuming
Value
1
Response from HRBlockBy Ashley, Social Media Department, February 15, 2026
Thank you for your feedback. We stand behind our work and ensure that every client who files with us receives the H&R Block Guarantee. Our Tax Professionals are here to review your return and resolve any errors. Please call us at 1-800-472-5625 so we can assist in setting a time that works best for you.
Need serious update to the software UI & performce
on February 15, 2026
Posted by: me1900
The software hang very often. works only in 1024*768 resolution. even then, managing screens is very difficult. It is like living in early 2000.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Ashley, Social Media Department, February 15, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.