Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Average customer rating
4.3
(27,912 Reviews)
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product.
(
9,294 out of
11,494)
Customer Reviews for H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Posted by: Anonymous
Verified Purchase:Yes
I've been using H&R Block software for several years, and I'm generally satisfied with it. But I think every year I wind up with a question or two the software doesn't answer. This year I had to file in two states plus federal. The federal was pretty straight forward, but both state returns have left me wondering if I got them right. The biggest issue is that when printing the states for paper filing, the software doesn't print everything that needs to be sent. I'm left trying to research on line what federal and or other state returns need to be filed in each state.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra Social Media Team, February 25, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: OCkids
Verified Purchase:Yes
The program is solid and comprehensive. There were a few numbers that needed more explanations, but otherwise, it was good.
Response from HRBlockBy Sierra, Social Media Department, February 24, 2026
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: RDV1
from Palm Springs, CA
Verified Purchase:Yes
I've been using H&R Block software for years now and always love it... so easy. And appreciate how it pulls in data from previous year.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, February 24, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: jeanweekends
from Dallas, TX
Verified Purchase:Yes
I use H&R Block software every year - I wish there was a multiple year user discount. It seems like I buy it and download it and then - I see a coupon a week or so later.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
1
Response from HRBlockBy Sierra, Social Media Department, February 24, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Aherdiaz
from Muskogee, Ok.
Verified Purchase:Yes
I can't file my taxes because I'm waiting for updates.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Maria, Social Media Team, February 24, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Texas
Verified Purchase:Yes
Purchased with the expectation that it would simplify the process of filing taxes and it did just that!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, February 24, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Portland, OR
Verified Purchase:Yes
The software makes it easy to file taxes and I feel confident about maximizing my refund. One feature request: after completing an interview that results in no change (for instance when determining whether a tax credit does not apply to me), the software should present the option of deleting the form. Sometimes these superfluous forms caused delays with being able to e-file.
Pros: Easy to prepare, Maximizes refund
Value
5
Response from HRBlockBy Sierra, Social Media Department, February 24, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
3
IP PIN prompt missing in fedl return queries!
on February 24, 2026
Posted by: IP PIN PROMPT MISSING
Verified Purchase:Yes
Each year my fedl return gets rejected because I forgot to include that year's new IRS IP PIN. I then get a helpful prompt from HRBlock to go to fedl-misc and answer q whether I have an IRS issued IP PIN. I then retrieve the PIN and the return gets accepted.
The problem is that HRBlock fails to include the query of whether I have an IRS issued IP PIN in HRBlock's initial navigation/tour of fedl miscellaneous. CHeck it out: you'll see that query is not included. Nor do I see how to search for that query in the software! Consequently, each year I'm able to correct the fedl return only after it is rejected and I get HRBLock's navigation to the query in the fedl misc software.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Sierra, Social Media Department, February 24, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock