Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Average customer rating
4.3
(27,912 Reviews)
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product.
(
9,294 out of
11,494)
Customer Reviews for H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Posted by: Fredo from PA
from PA
Verified Purchase:Yes
I HAVE USE HR BLOCK FOR OVER 7 YEARS. THE ONLY NEGATIVE IS THAT IN THE LAST 4-5 YEARS I HAD TO WAIT FOR UPDATES IN ORDER TO EFILE. THE SOFTWARE SHOULD BE READY TO GO AT LEAST BY FEB. 1ST. THAT IS THE ONLY REASO THERE ISN'T 5 STARS*****
Pros: Maximizes refund
Cons: Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Pingohill
from Madison, WI
Verified Purchase:Yes
I've been using H&R Block Premium tax software for years. Overall it's good and it certainly much cheaper than hiring a CPA to do my taxes. I occasionally encounter a minor issue. For example, this year I had forgotten that I had a state Identity Protection PIN to prevent somebody else from filing my taxes. The tax software didn't ask for it, so when I submitted the state form and it was rejected. I eventually determined that I could add it manually in the state form and resubmit. Anyway, I'll continue to use H&R Block tax software in the future.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, February 26, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Dayton, Ohio
Verified Purchase:Yes
The software is easy to load last year's data. Overall, a good experience.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, February 26, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Farmington, NM
Verified Purchase:Yes
I have used this product for several years. It is always easy to use and complete.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, February 26, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from San Bernardino, California
Verified Purchase:Yes
I have used this software for over 10 years. I never have problems, and they are constantly improving it. Great value.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, February 26, 2026
We’re so happy to hear about your good experiences! We appreciate your time & business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Kram47
from Colorado
Verified Purchase:Yes
Have used Block for years and will continue to use
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, February 26, 2026
We’re so happy to hear about your good experiences! We appreciate your time & business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Ohio
Verified Purchase:Yes
I have using your software for years and years. It seems to be very complete and relatively easy to follow the flow and processing. My only wish would be able to talk with a tax advisor on questions that come up on interpreting certain details on questions that arise such as the 1099r flow questions. Not so much tax advice but better understanding.
Pros: Fast
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, February 26, 2026
We’re so happy to hear about your good experience! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Swansea IL
Verified Purchase:Yes
I like using software on my computer. This did okay. Still wish had more guidance in RMD and investment processing.
Pros: Easy to prepare, Easy to import documents
Cons: Doesn't maximize refund
Value
3
Response from HRBlockBy Sydney, Social Media Department, February 26, 2026
Thank you for your feedback. Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock