Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 - Windows, Mac OS
Average customer rating
4.3 out of 5
4.3
(27,912 Reviews)
Open Ratings Snapshot
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product. 
(
9,294 out of 11,494
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Premium 2026 - Windows, Mac OS
Customer Rating
5 out of 5
5
Easy to use and accurate
on March 2, 2026
Posted by: Anonymous
from Goshen, IN
Verified Purchase:Yes
I’ve used the HRB software for nearly 20 years now, and have never been disappointed. High marks for accuracy and ease of use.
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
on March 2, 2026
Posted by: xxxx22
Verified Purchase:Yes
generally good but I had to redo several entries because parts were left off. also, still waiting for refund
Cons: Time consuming
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Abigail, Social Media, March 2, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great service
on March 2, 2026
Posted by: Pete1711
from Indiana
Verified Purchase:Yes
H&R Block is great. Walks you through everything you need. Quick and efficient
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
4 out of 5
4
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Claiming and Filing of Safe Harbor Statement
on March 2, 2026
Posted by: Primitivo
from Bordentown New Jersey
The Safe Harbor Statement should be automatically included with the signed Federal Tax return and does not need to be seperately signed and uploaded prior to e-filing the Federal tax return. The system for claiming Safe Harbor should be seamless.without last minute intervention prior to E-filing.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Simplified tax return
on March 2, 2026
Posted by: pchad
from Wisconin
Verified Purchase:Yes
It made taxes easier. I only wish the full version was available before year end to better plan for tax time.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Abigail, Social Media, March 2, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Program needs testing
on March 2, 2026
Posted by: jbk7
from Florida
Verified Purchase:Yes
The program's still in the beta stage. You need to test it with 100 ordinary people and note where they encounter problems. I am certain you'll find a pattern of where the problems are. Pay the test subjects well, and you should get an invaluable return for your efforts and expenditures.
Cons: Hard to prepare
Value
3 out of 5
3
Response from HRBlockBy Abigail, Social Media, March 2, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
on March 2, 2026
Posted by: Anonymous
from WI
Verified Purchase:Yes
I have been using this software for many years ow and I love it! However, I wish it was not so costly!
Pros: Easy to prepare
I would recommend this to a friend!
Value
3 out of 5
3
Response from HRBlockBy Abigail, Social Media, March 2, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
on March 2, 2026
Posted by: Anonymous
from Indiana
Verified Purchase:Yes
This might be unfair, but I did not give it a five star, because the update was so much delayed and prevented me from filing until late Feb. I do not know if that was the IRS or HR, but since the IRS website did not indicate that any forms were outstanding, I thought it might be HR. Otherwise I have been using HRBlock for twenty years and will continue.
Pros: Easy to prepare, Maximizes refund
Cons: Hard to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Abigail, Social Media, March 2, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
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