Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 - Windows, Mac OS
Average customer rating
4.3
(27,912 Reviews)
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product.
(
9,294 out of
11,494)
Customer Reviews for H&R Block - Tax Software Premium 2026 - Windows, Mac OS
Posted by: Anonymous
from California
Verified Purchase:Yes
I've been using H&R Block tax software for many years now, and continue to be impressed with its ease of use. I allows a small company owner to combine company and personal completion - something that is important to me.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: PrudentGrits7
Verified Purchase:Yes
The software works ok, but ineffective support for when email is rejected by IRS. I submitted correct AGI info. I hadn't file in years. IRS rejected my return and software was not helpful. Had to mail return, invalidating main reason why I had bought the software.
Response from HRBlockBy Maria, Social Media Team, March 4, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Happier2040
from Michigan
Verified Purchase:Yes
I've used H&R Block software for many years, and am always pleased with the ease of use.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Laurel, MS
Verified Purchase:Yes
I've used H&R Block software for the passed 6 years. It has worked well. There have been a few times it had better descriptions for some of the entry fields, but overall it's a good software package. I also wish it had a better change history as far as why it made an adjustment to the tax value.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: LKinz
from Richmond VA
Verified Purchase:Yes
The only problem I've had (and I've had this every year) is how to post 1099-NEC forms onto Schedule C. The program forces you to use the interview and I cannot complete this using the "Forms" option.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: MikeM64
from Maryland
Verified Purchase:Yes
Been using this for the past 15 years and have absolutely no complaints...
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Rob3614
Verified Purchase:Yes
Wanted to file return.After several tries I had to mail paper file . Purchased the Premium addition.
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Maria, Social Media Team, March 4, 2026
Rob, thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Independent Contractor
from Tucson, Arizona
Verified Purchase:Yes
The program is easy to use, but as an independent contractor, I find it unhelpful that you can only purchase 3 state programs. I have to do all my other state taxes by hand!
Pros: Fast
Cons: Hard to prepare
Value
4
Response from HRBlockBy Tra Social Media Team, March 3, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock