Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 - Windows, Mac OS
Average customer rating
4.3
(27,912 Reviews)
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product.
(
9,294 out of
11,494)
Customer Reviews for H&R Block - Tax Software Premium 2026 - Windows, Mac OS
Posted by: Eric998
Verified Purchase:Yes
Does the tax forms great! Easy to use. Delightful in fact. Just wish the government would update some of the forms early on so that I could file sooner.
Response from HRBlockBy Max, Social Media Team, March 25, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Going down if continues
Verified Purchase:Yes
I had to enter manually all entries for my Merrill account, unfortunately this was the year made many changes in my account. I was using HR block premium software for atheist for previous 15 years.
Response from HRBlockBy Maria, Social Media Team, March 25, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: rono1129
Verified Purchase:Yes
I bought the premium software as soon as it was available. Your tax updates were spot on.
I used your e-file for my fed and state taxes. It was a breeze.
I have been a customer for at least 10 years.
I used your e-file for my fed and state taxes. It was a breeze.
I have been a customer for at least 10 years.
Response from HRBlockBy Max, Social Media Team, March 25, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Cat lover 68
from California
Verified Purchase:Yes
I've been using this program for several years. It's very user friendly.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 25, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Dilligentdog
Verified Purchase:Yes
My taxes are complex, and this is what I’ve used for more than a decade.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Max, Social Media Team, March 25, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
1
QBI Carry Forward Error...
on March 24, 2026
Posted by: 12201245872236912dasd
from Elizabeth, NJ
Loyal to HR for over 20 Years but not anymore, completed my takes over 30 days and still can not efile due to a calculation error (QBI Carry Forward ammounts from K-1) and I am not the only one with that issue, contacted Help Desk 3 times and always the same answer: "please wait for Friday update", more than 5 updates later and still same issue. Next year I will go do TurboTax.
Pros: Easy to prepare
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Maria, Social Media Team, March 25, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Milwaukee
Verified Purchase:Yes
The software is okay. I would rate it higher if certain tax jargon was put into English
Cons: Hard to prepare, Hard to import documents
Value
2
Response from HRBlockBy Lexis, Social Media Team, March 25, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Vincevng
from Irvine CA
Verified Purchase:Yes
Software is well designed. It guides users to necessary forms to complete and file returns. Printing, savings, and file options are intuitive. In summary, it is recommended for experienced or beginners.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 25, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock