Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 - Windows, Mac OS
Average customer rating
4.3
(27,912 Reviews)
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product.
(
9,294 out of
11,494)
Customer Reviews for H&R Block - Tax Software Premium 2026 - Windows, Mac OS
Posted by: aleng
Verified Purchase:Yes
I bought the premium version, but it doesn’t address the scenario related to getting married in the middle of the year and switching to my husband’s health insurance. I used to have high deductible insurance and was eligible to save in a Health Savings Account. But my husband’s insurance is not a high deductible option. The software doesn’t cover the scenario and I am unsure if my filing was correctly handled.
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
3
Stick with turbo tax. This does work, but clunky.
on May 9, 2026
Posted by: Wapas
from Great state of California
Verified Purchase:Yes
very clunky compared to turbo tax. Seemed like the author had never done taxes before. I did get my taxes filed. Would probably not realized if not using turbo tax for the last 10 years.
Cons: Time consuming
I would recommend this to a friend!
Value
2
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: unimpressiveSoftware
from Oklahoma
Verified Purchase:Yes
Have been getting your software for years. Nothing much has improved. The integrated AI is a flop most of the time. The UX is as bad as it has always been. Since I've used it so much, I'm familiar with it and continue to use it with hopes that it will improve.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Music28
Verified Purchase:Yes
I purchased the premium version thinking that there would be clear help for a K1 trust form, but there was not.
Cons: Doesn't maximize refund, Hard to prepare
Value
3
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: WindTC
from Texas City, TX
Verified Purchase:Yes
Help is very limited: No way to get answers from real person while the AI assistant is useless. You needs to go through Q&As to figure out yourself
The state e-file does not work and no explanation, just words that state return cannot be e-filed.
The state e-file does not work and no explanation, just words that state return cannot be e-filed.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Rich 108
from Florida
Verified Purchase:Yes
I am used to the software after using it for some years now.
Very easy to use, good pre-submission checks and a quick submission that IRS accepts.
I like that is preloads prior year info.
It matches my own Excel calculations.
Very easy to use, good pre-submission checks and a quick submission that IRS accepts.
I like that is preloads prior year info.
It matches my own Excel calculations.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: A 88
from Texas
Verified Purchase:Yes
I can’t remember how many years I’ve used it because it has been so many.
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Lexis, Social Media Team, May 11, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
3
Provide support for all data generated with H&R Bl
on May 9, 2026
Posted by: Anonymous
from League City, Texas
Verified Purchase:Yes
I was getting ready to sell a rent house and discovered that you only support reading the tax data for a few years.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock