The software takes considerable amount of time to get accustomed to using it.
It would be nice if it would proforma as completely as it does in TPS used in the tax offices.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
I have been using this tax software for multiple years. I find that it meets all my self-employment needs and is very affordable when bought on Black Friday. I see no reason to use any other tax software.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Fairly simple and straight forward to use. I found the accuracy check feature annoying and disconcerting. Repetition of information to verify needles
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Program worked well except for one area concerning whether to estimate a penalty or let the IRS figure it and bill me later. I went round and round until I finally figured it out. But it took me several hours.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
Value
5
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
It was more confusing this year. We found it harder to navigate than in previous years.
Pros: Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.