Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 - Windows, Mac OS
Average customer rating
4.3
(27,912 Reviews)
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product.
(
9,294 out of
11,494)
Customer Reviews for H&R Block - Tax Software Premium 2026 - Windows, Mac OS
Posted by: EasyTaxPayer
from Caifornia
Verified Purchase:Yes
The application is not stable. The values can be changed to a different value between different w2 forms, among 1098 forms. My name was imported wrong from prior year records This is very risky for user.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Elyodde
Verified Purchase:Yes
I've used this program for decades and, overall, it does a good job. My problem is the code provided for submitting my federal return didn't work and it cost me extra to file.
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: dxradio
Verified Purchase:Yes
lifetime turbotax user. switched because of the many problems i have experienced with tt. i will not look back and glad i made the switch
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from West Virginia USA
Verified Purchase:Yes
Enrolled in the automatic program. Email came in, accessed and downloaded program, installed flawlessly, entered code, imported last years info and I was all set. When federal done, took me to download my state program, same thing....installed and was up and running. Audit check ran for both fed and state and came back I was good to go. Filing took seconds and I got confirmation emails. Hate doing taxes, but this program makes it a lot less painful.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Satisfied Customer1234
from New Jersey
Verified Purchase:Yes
Great product, works as advertised. Made handling rental property depreciation and other intricacies easy.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: RRRT
Verified Purchase:Yes
The tax program did not warn the preparer that the IRS will not send refund checks, even though there was an executive order to reduce that paperwork during 2025.
The tax program had a bug with the "Foreign Interest Paid" software, which caused my return to be rejected by the IRS. My Tax Return was not automatically submitted as I was led to believe.
These are mind boggling errors that should not have occurred with proper testing.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Abigail, Social Media, April 2, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from DFW area
Verified Purchase:Yes
Consistent for many years with results generating bigger refunds than other programs when done side by side.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 1, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Austin, TX
Verified Purchase:Yes
H&R Software is still difficult to download correctly. Failed to address my Big Beautiful Bill problem. (H&R response: Send us more money and we'll fix it for you.) I'm using TurboTax next year.
Cons: Time consuming, Hard to prepare
Value
2
Response from HRBlockBy Sydney, Social Media Department, April 1, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock