Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 - Windows, Mac OS
Average customer rating
4.3
(27,912 Reviews)
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product.
(
9,294 out of
11,494)
Customer Reviews for H&R Block - Tax Software Premium 2026 - Windows, Mac OS
Posted by: ddhh88
from NH
Verified Purchase:Yes
Worked fine but there were limitations when it comes to RSUs and ESPP shares which can be confusing. The imports from my accounts worked well which is appreciative.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Pamsk
Verified Purchase:Yes
How do I turn off automatic renew/payment of your software? I want to unsubscribe from auto renew of software.
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: KDM2026
from Horsham township, PA
Verified Purchase:Yes
Found the software to be straight forward and easy to use. Very pleased with the results.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Exblk
from Florida
Verified Purchase:Yes
Great program. Being able to import items makes it so much easier.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Richard_O
from Calabash, NC
Verified Purchase:Yes
I've been using for years and it allows me to manage rental house and my income
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Bruces 2025 Income Tax
from Leawood, KS
Verified Purchase:Yes
My first time using H&R Block income tax preparation software. It was an easy changeover from Intuit TurboTax, which I have used for 30+ years. To stay with Intuit Turbo Tax 2025 would have required me to make a change to Microsoft 11 operating system to operate their software.
Pros: Easy to prepare, Fast
Cons: Time consuming
Value
5
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
1
NOTHING WORKING
on April 8, 2026
Posted by: PIHLEEP
from CALIFORNIA
i HAE BEEN USING THIS FOFTWARE FOR YEARS AND NEVER HAD ANY PROPLEM. THIS YEAR HAD A MULTIBLE PROPLEMS. CAN'T SAVE, PRINT OR EVEN BRING IT UP ON THE SCREEN. THIS 2025 VERSION SHOULD BE PULLED FROM THE MARKET AND COMPENSATE ALL USERS
Pros: Easy to prepare, Maximizes refund
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: nick3770
from Berkeley, CA
Verified Purchase:Yes
The H&R Block tax software does a good job with both the federal and state tax returns. With rental income, it would be difficult for me to do my own taxes without it. There are a few reasons it gets only 3 stars. The software leaves some parts of certain schedules and worksheets for you to figure out on your own such as AMT calculations, or some of Schedule E tables when the passive loss limitation applies. For CA State, it helps even less with the Schedule E tables. With the expansive and changing tax laws, this is not unexpected, especially with the state programs. With the new AI assistant, it is easier to lookup the info needed to complete those parts on your own. I'm sure other tax prep software products are the same. There are also bugs in the software each year. For example, it could not e-file if QBI was applied under safe harbor. I had to wait for a fix before filing. It also flipped the minus sign when calculating estimated taxes, and thus erroneously reported estimated payments of zero. They are fairly quick about updating the software to fix bugs, but they do not take bug reports electronically from users. In this case, I just had to download and use the form on IRS.gov.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock