Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 - Windows, Mac OS
Average customer rating
4.3
(27,912 Reviews)
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product.
(
9,294 out of
11,494)
Customer Reviews for H&R Block - Tax Software Premium 2026 - Windows, Mac OS
Customer Rating
4
Another Year with Block
on March 31, 2018
Posted by: Diver Dan O
The software was easy to install, no glitches. The software updated my 2017 return from last years information. The directions were clear and straight forward.
Pros: Easy to install, Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
3
Not user friendly for complex returns
on March 31, 2018
Posted by: SteveCh
Cannot enter Spouse's SSN # as NRA, and therefore cannot submit electronically. Also, need to review tax form instructions to see if items apply to me, where other softwares are much more intuitive and have clearer explanations.
Pros: Easy to install, Easy to import
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
quick and easy
on March 31, 2018
Posted by: Dale1
The program pulled in last years data. Also, it downloaded it from the financial company. The questions at simple.
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Easy to import, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Decent
on March 30, 2018
Posted by: My Home Business
Got this one because Intuit (which I've used the last three years) is way overpriced. Only thing wrong is that it wouldn't import the file from Quicken. Not a big problem, I just transferred over the numbers I needed to the appropriate sections. Still that's why It got four stars instead of five. For the price difference
Pros: Easy to install, Easy to prepare
Cons: Hard to import
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
H&R block 2017 taxes
on March 30, 2018
Posted by: cpoliver50
have bought from them for over 25 years and will keep on buying
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund
Cons: Hard to import
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Okay, but...
on March 29, 2018
Posted by: Jerryc41
After doing the "Interview" and checking my return, it said there were things that had to be fixed. It would have been nice if it took me to the right page, showed me the mistakes, and told me how to fix them. There was no explanation other than, basically, "Fix your mistakes."
Cons: Time consuming, Hard to fix issues
No, I would not recommend this to a friend.
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Barely there
on March 28, 2018
Posted by: 1SG Abc
Encountered many issues: 1. Installation was not seamless. Gave credit card number, could not download. Had to go to their email to download as the download button does not actually work from the web page even after you pay, go figure. Attributed to hightened security and moved on. 2. After filing the federal forms, the computer died. Re-installation on another computer was another hurdle. Luckily, I remembered the email and even though I had deleted it, it was still in my deleted folder. Reinstalled from there using the same purchase code, it worked. However, it created a new return, which I left blank and renamed, retrieved the files from the dead computer and continued to the state installation from there. 3. CA depreciation for rental properties is different from the federal. The software does not help the customer with these forms. It asks the customer to print the federal forms and fill a new form for each property, whereas the state form allows for multiple properties on one form (program does not use all the columns, only the first, utterly ridiculous).
Cons: Time consuming, Hard to fix issues, Hard to prepare, Hard to install
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
5
2017 HR Block Premium
on March 28, 2018
Posted by: scjdirac
Very easy to use and well laid out software application. Great results!
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock