Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 - Windows, Mac OS
Average customer rating
4.3
(27,912 Reviews)
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product.
(
9,294 out of
11,494)
Customer Reviews for H&R Block - Tax Software Premium 2026 - Windows, Mac OS
Customer Rating
4
Call it whatever you want.
on April 13, 2018
Posted by: Kevin74
Was not happy that there was no way to speak to someone when I was having software issues. Tried to submit amended returrn. Federal was ok, but still unable to complete State. System also was not clear on how to report vacation rental depreciation. Reimbursed business expenses reporting is also troublesome.
Pros: Easy to install, Easy to import, Fast
Cons: Hard to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Long Time Customer
on April 13, 2018
Posted by: kcfl
I've used this software for many years, after a single year with TurboTax. This is the first year that I've been disappointed in supporting information. I had to search IRS files for several clarifications which should have been available in the program.
Pros: Easy to install, Easy to import, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
l Love it
on April 13, 2018
Posted by: Johnwelldone
Easy to use; simple instructions great product will use again
Pros: Easy to install, Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Unable to e-file
on April 12, 2018
Posted by: wesfarr
I have used Kiplinger Tax Cut/HR Block for 15 to 20 years and have always been able to e-file since that feature became available. IRS would not accept my return this year. The HR Block program did not provide any actionable information on what the errors were and how to correct.
Pros: Easy to install, Easy to prepare, Easy to import
Cons: Hard to fix issues
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
HR Block Software was Excellent
on April 12, 2018
Posted by: BSk14
I've used HR Block software for at least 6 years. It always changes but I thought the 2017 software worked very well. Instructions were clear and recovery from an input error was easy.
Pros: Easy to prepare, Easy to import
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Promises but dosn't Deliver
on April 12, 2018
Posted by: Lifead
Disappointed in Premium Tax Software, it advertises “software support for Partnership and LLC tax Returns” but lacks clarity in transferring the data from 1065-K1 to the proper 1040 forms! It support is no different than the Deluxe version-very poor!!
Pros: Easy to install
Cons: Hard to fix issues, Hard to prepare
Value
2
Written by a customer while visiting HRBlock
Customer Rating
3
sole proprietorship
on April 12, 2018
Posted by: J Brown
Wish you'd put the old details back in such as the list of expense possibilities in a list form to choose from. Had to go into the actual form to find them. Not everyone would know to do that.
Pros: Easy to install, Easy to prepare, Maximizes refund, Fast
Cons: Hard to fix issues, Hard to import
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
7 years now we have used H&R Block to file
on April 11, 2018
Posted by: bill72212
fairly easy to use --- just take your time and read carefully
Pros: Easy to prepare, Easy to import
Cons: Hard to fix issues
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock