Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 - Windows, Mac OS
Average customer rating
4.3 out of 5
4.3
(27,912 Reviews)
Open Ratings Snapshot
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product. 
(
9,294 out of 11,494
)
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Customer Reviews for H&R Block - Tax Software Premium 2026 - Windows, Mac OS
Customer Rating
5 out of 5
5
OUTSTANDING AS ALWAYS
on April 17, 2018
Posted by: Seeitshine
My business and my family have been using H&R block software for over 10 years. H&R has continued to make it's self-employed package intuitive and easy to use. Keep up the good work.
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Easy to import, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Return Error
on April 17, 2018
Posted by: KJWilkins
IRS Reject: Error on return. Solution: Review return and fix error. Not happy I had to look at every page to fill in 1 blank. Would have been nice to know what form needed attention.
Pros: Easy to install, Easy to prepare, Easy to import
Cons: Hard to fix issues
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Womderful
on April 16, 2018
Posted by: Sich
I bought this software yesterday and was very helpful
Cons: Hard to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Fast and Easy to Use
on April 16, 2018
Posted by: Aloha Oe
I used Turbo Tax for several years. However, this year I tried HR Block. HR Block was more user friendly. I am happy I switched.
Pros: Easy to install, Easy to fix issues, Easy to prepare, Easy to import, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
User Friendly
on April 16, 2018
Posted by: EchoBravo
Extremely user friendly with easy to understand guidelines on filing taxes. Keep up the great work!
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Fast
Cons: Hard to import
No, I would not recommend this to a friend.
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Could not import W2 on Mac
on April 16, 2018
Posted by: jCommonMan
I've used H&R Block software for a long time and have always been happy with it. Since I've moved from Windows to Mac, this was my first time using it on a Mac. It worked really pretty well for the most part. But every time the application would attempt to import my W2 from their databases, the entire application would crash with no error message. Have seen those type of crashes for about 15 years on software. I couldn't really find a quick way to contact support about it - so I eventually decided it would be faster to enter things by hand than trying to get H&R Block to fix it.
Pros: Easy to prepare, Fast
Cons: Hard to fix issues, Hard to import
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
would rate 5 stars in past,but
on April 16, 2018
Posted by: RWP3
Used Premium for years due to owning a rental property. Sold rental in 2017 after 40 years. Not sure if program handled the long-term capital gains tax correctly and was unable to access Live Chat to discuss it. Was also unable to print the page that showed the Submission Acceptance number.
Pros: Easy to install, Easy to prepare
Cons: Hard to fix issues
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Great features. Love the guided assistant.
on April 16, 2018
Posted by: pjaviator
I buy the program yearly. There are so many things that can be written off.
Pros: Easy to install, Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
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