Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 - Windows, Mac OS
Average customer rating
4.3
(27,912 Reviews)
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product.
(
9,294 out of
11,494)
Customer Reviews for H&R Block - Tax Software Premium 2026 - Windows, Mac OS
Customer Rating
5
So easy it's scary.
on February 4, 2019
Posted by: joe666
from Backwoods, North Carolina
While my tax situation is not as complex as some my filing this year would have been a real pain and a high risk of my making mistakes. H & R Block took the pain away and left no scars. Well done!
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to Navigate
on February 4, 2019
Posted by: Got It 2018
from KC
It was very easy to navigate. I didn't break a sweat. Finished with the return in 10-minutes
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Easy to import, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
excelent program
on February 4, 2019
Posted by: lucica
from warminster, pa
glad they send it to me on time by mail. easy to use. so happy with this program
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Easy to import, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to use
on February 4, 2019
Posted by: MerleNevada
from Nevada
I have used this program for over 30 years and it great and accuracy.
Pros: Easy to install, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Same old problems
on February 3, 2019
Posted by: Kevk
from Kansas
I've used this software for several years, airing my complaints each time, but never seeing any improvement in these areas. First of all, I use ONE vehicle for several rental properties, but the software treats each usage as a new vehicle. Secondly, when it imports the previous year's data, the depreciation of assets is never carried over correctly as to the depreciation method used and whether or not mid-quarter convention was used. This is annoying and causes a lot of manual research.
Pros: Easy to install, Easy to import
Cons: Time consuming, Hard to fix issues
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
5
2018 Taxes Done Easy
on February 2, 2019
Posted by: Slam29150
from Peoria, AZ
Purchased Premium 2018 Software using February special. Loaded tow state programs without issue. Completed all three in less that seven hours. Well worth the time, effort, and money.
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Easy to import, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
NOT INFORMATIVE ENOUGH!
on February 2, 2019
Posted by: Sarah1010
from Colorado
Sure, it's easy to use. Sure it would take an idiot to get it wrong. And I've used it now for several years. BUT... BUT --- I had to "efile" the Federal Return five times before it was accepted, and DO YOU KNOW WHY? Because the IRS was NOT YET ACCEPTING efiling, and good ol' HR BLOCK didn't see fit to tell that there was a date you had to wait for! I had to hear it on Fox News! So, I AM ANGRY at HRB because I have wasted my efiles and not I still have another return to file. SARCASM: GEE THANKS!
Cons: Hard to fix issues
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock
Customer Rating
1
Horrible
on February 2, 2019
Posted by: DAVID R
from Tucson AZ
i have used the software to do my taxes for 5 years. no problems. this year its a mess. i can't talk to a live person despite what it says on one. it says i don't have an account, don't have the right phone number and won't answer my questions. it won't work on chat! i completed my federal and it says i need to update my forms from the IRS but won't do it!
Pros: Easy to install, Easy to prepare, Maximizes refund, Easy to import, Fast
Cons: Hard to fix issues
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock