Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 - Windows, Mac OS
Average customer rating
4.3
(27,912 Reviews)
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product.
(
9,294 out of
11,494)
Customer Reviews for H&R Block - Tax Software Premium 2026 - Windows, Mac OS
Customer Rating
5
2018 Tax Return with Schedules C & E
on February 8, 2019
Posted by: This is useless
from Puget Sound WA
With the many changes in Federal taxes for 2018, HRB did excellent updates for it.
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
HORRIBLE SOFTWARE/ IS FEBRUARY AND NO NJ FORMS
on February 7, 2019
Posted by: Steph2019
from New Jersey
HORRIBLE, PLEASE DO NOT WASTE YOUR TIME AND MONEY, CUSTOMER SERVICE TOOK ME 3 DAYS OF WAITING AN AVERAGE OF 1.10 HOURS, NOBODY ANSWERED
Pros: Easy to prepare
Cons: Time consuming, Doesn't maximize refund, Hard to fix issues
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
4
EASY TO USE
on February 7, 2019
Posted by: MDHMD
from NAPA, CA
QUICK AND EASY TO FOLLOW. CLEAR PAGES WITH CLEAR LANGUAGE
Pros: Easy to install, Easy to prepare, Easy to import, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
2
Too simplified, actually made it harder to use
on February 7, 2019
Posted by: Tess515
from MO
I know what I am doing and would like a way to just enter my documents by form number instead of going through the questionnaire. I found it more difficult to answer all of your questions than just select a form from a menu and enter the information on it. Multiple other platforms allow this function. I wont purchase this again.
Pros: Easy to install, Maximizes refund, Easy to import
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
5
Filed In Record Time!
on February 7, 2019
Posted by: Dave Iam
from Gold Hill, NC
We have been using the HR Block Premium software for about five years now and it just gets easier every year to prepare my tax return ourselves.
We have saved thousands of dollars after firing our accountant and beginning to use HR Block instead! It gets easier every year as the previous return information is imported directly to the current filing year return.
We have saved thousands of dollars after firing our accountant and beginning to use HR Block instead! It gets easier every year as the previous return information is imported directly to the current filing year return.
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Easy to import, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Constant changing with not warning
on February 7, 2019
Posted by: JORAGA
from Valencia, California
This year the program has been changinng constantly with very little or none warnings
Pros: Easy to import
Cons: Hard to fix issues
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
2
Expensive
on February 6, 2019
Posted by: KT73
from ks, mo
The high state costs and state efile costs really surprised and disappointed me. I wish I had checked other's costs before committing to H&R
Pros: Easy to install, Easy to prepare
Cons: Time consuming, Hard to import
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
3
Needs some improvement
on February 5, 2019
Posted by: Jude12
After e-filing the federal return, I went to check status. Federal return accepted but could not just "print screen" through regular means- had to go thru about 5 steps to change to my printer instead of default pdf 995. Needed tech support. Please make that feature easier.
Pros: Easy to install, Easy to prepare, Easy to import, Fast
Cons: Hard to fix issues
Value
3
Written by a customer while visiting HRBlock