Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 - Windows, Mac OS
Average customer rating
4.3
(27,912 Reviews)
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product.
(
9,294 out of
11,494)
Customer Reviews for H&R Block - Tax Software Premium 2026 - Windows, Mac OS
Customer Rating
5
Great features
on February 17, 2019
Posted by: Iblindak
from Pennsylvania
I got this free in the mail, like I do every year. Love the program.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Disappointed
on February 17, 2019
Posted by: Disappointed Rich
I have been using your individual tax software since 2002. It has been excellent. I always purchase Premium Plus State Only exception (prior to this year) Publically traded partnerships.. I realize this year's forms are an abomination, but you should have done better. It took me several hours and many attempts to get through the home office section on mortgage interest. Couldn't your software just put it in the right place?
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Customer Rating
5
Very user friendly
on February 17, 2019
Posted by: Rick100
from Jonesboro AR
It allowed me to make solid decisions without paying for a tax accountant/preparer as long as I'm willing to follow carefully step by step.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
A Good Product and User Friendly
on February 17, 2019
Posted by: RickyRick2
from New York
I have been using H&R Block tax software for at least 10 years and it is a very good, user-friendly product. This year the only complaint I have is when entering the W-2 info on box 14, there is no category for ""NY Family Paid Leave" which is deducted from the wages. I put the amount in "Other" but I don't know if I'm missing a deduction. Also the "NY SDI" causes an error check at the end of the accuracy review which I had to ignore. I hope these issues are cleared up for 2019.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Good but .........
on February 17, 2019
Posted by: KAL54
from PA
My taxes are complicated (Scheds A, B, C (2 of them), D, and E). Been using Block for years with favorable results. This year everything was handles great with 2 exceptions. 1. Cashed in many series EE savings bonds this year. No separate place to enter the int reported on 1099-Int, had to report it with all other int. All of my int was then dropped into my state return. But the EE bond int is not taxable by the states, had to manually adjust. 2. I made a Roth contribution in early Jan 2018. Then did a recharacterization to traditional then a conversion back to Roth. Software got confused and did not handle it well, had to make manual adjustments.
Pros: Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
Very easy to use.
on February 17, 2019
Posted by: mike12345678
from Eden Prairie, MN
It is very easy to use and understandable. It makes a complicated matter much simpler.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
4
Generally good, with some space of improvement
on February 16, 2019
Posted by: Arky73
from Revere, MA
Pretty good overall. The only that I have some uncomfortable feeling now and was altogether confused the first time I used the program: having more than one rental properties it would be really great to see some indication on the screen (heading or the like) to which property the current activity on the screen applies. It is probably usual and not just my way that we fill same data and then return to the program. Having some kind of a "flag" when using the program to which property it all applies would be much easier.
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to Use
on February 16, 2019
Posted by: Terry Invest Grp
from Nottingham, MD
This is easy to use for the person who has not idea how to file their own taxes. I do not like that we don't get at least one free state filing like in previous versions.
Pros: Easy to prepare, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock