Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 - Windows, Mac OS
Average customer rating
4.3 out of 5
4.3
(27,912 Reviews)
Open Ratings Snapshot
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product. 
(
9,294 out of 11,494
)
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Customer Reviews for H&R Block - Tax Software Premium 2026 - Windows, Mac OS
Customer Rating
4 out of 5
4
Does the job!
on February 26, 2019
Posted by: Donnaj55
from Seattle, WA
I did two returns - my federal and my son's federal+California state return. The software computes the tax return easily. It brought up deductions and credits I wouldn't have gotten on my own. I had problems e-filing it but the customer service reps were very helpful. I have a Macbook Pro and the problem was with the browser. Once the reps helped me, I was able to file.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Easy to follow
on February 26, 2019
Posted by: jwight42
from Brentwood, TN
Have used H&R Block for over 20 years. Best part is imputing last years data. Makes preparation very easy and straight forward.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Won't transfer direct deposit info
on February 26, 2019
Posted by: Dave1141
from Carmel, IN
I file my federal taxes electronically and have the refund direct deposited. I file my State taxes by mail. The program does not transfer the direct deposit info to my state taxes and when I try to enter it, it will not print the account number.
Pros: Easy to import documents
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
The Title was fine
on February 26, 2019
Posted by: Fisher of Men
from Virginia
The program is really good. My two complaints: The help consisted of online chat. If they have time to type, they have time to talk on a phone. Phone would have been easier and faster. Secondly, it looks like we could get at least one free state efile when we buy the program. One quirk - A spouse died last year and that was indicated on 2017 return. This year the spouse was still listed and was difficult to get him out and file as "single". Again though - I like the program
Pros: Easy to prepare
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Year after Year - Easy!!!
on February 26, 2019
Posted by: GG4Luv
from Ogden, UT
I have used H&R Block online for years and have always been successful ! :-)
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Simple and easy to use
on February 25, 2019
Posted by: RetiredToo
from Covington, KY
Bought the CD last month as I was gathering my tax forms including 1099 Misc and rental receipts it took me less that 2 hours to complete it and E-file. This year actually get a refund.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great Tax Program from Real Tax People
on February 25, 2019
Posted by: Arthur E
from Defiance, MO
Have been using the HRB tax program for about 5 years now. Makes taxes easy. Staying with the same program enables easy entry of past year return. Like the fact that H & R Block is a tax preparation company.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to use, great features
on February 24, 2019
Posted by: Twisted Lady
from Colorado
Bought this to compare to Turbo Tax. HRB and Turbo Tax were the same for me, but not for my roommate. Turbo Tax did not transfer State withholding taxes correctly for Colorado, which meant she almost lost 1000....
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
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