Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 - Windows, Mac OS
Average customer rating
4.3
(27,912 Reviews)
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product.
(
9,294 out of
11,494)
Customer Reviews for H&R Block - Tax Software Premium 2026 - Windows, Mac OS
Customer Rating
5
Use it every year but
on February 28, 2019
Posted by: LexB
from York PA
I use H&R Block every year. I rent a condo and had the most success with it moving the depreciation values forward each year. I do have some issues however, nothing is ever perfect. This year when it moved my deprecation values forward it asked me which method of deprecation I wanted to use for each item. This is declared when you first depreciate the item and should be carried forward until the depreciation is complete. The program did not do this. I had to go back to last year's taxes to see what I had done with each item. This was not very easy since the displayed item didn't really match up with how it was described in the software.
I always got the impression that when it came time to state taxes, H&R Block didn't put as much effort into their questions as they did in the Federal return. At times the software just gives you the state form and instructs you to file it in if it applies. I assume I recognize the question then I would know what they are talking about and just ignore it. They could be a problem but probably not for most people.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to enter information
on February 28, 2019
Posted by: jouralk
from Dallas
H & R Block is much easier to use than Turbo Tax. I used Turbo Tax for years and now only use H & R Block
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
Calculated everything correctly!
on February 27, 2019
Posted by: Ak123
from Hayes, VA
I started using a different and free software program, but it kept dropping over 2000 of deductions of rental losses. Using the same inputs, this software captured the losses and reported them correctly. The cost of this program was significantly less than the difference in my return. It was easy to use and spot on accurate. Simply wonderful!!
My only suggestion would be to improve the import of forms. Other software can import from a jpeg or other picture, but this software requires a pdf. A small inconviance when compared to getting the calculations right!
My only suggestion would be to improve the import of forms. Other software can import from a jpeg or other picture, but this software requires a pdf. A small inconviance when compared to getting the calculations right!
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
2
Updates in a forever loop
on February 27, 2019
Posted by: Bobby66
from Austin Texas
The updates don’t upload. It sends you in a never ending loop with no updates. Did the same thing last year. The good news is they have good staff that do their best to work with you to fix the problem, which ends up downloading their newest version. They have been havin* this problem for some time. Needs to be fixed, not worth the stress.
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
5
Works well for those with Rental Property.
on February 27, 2019
Posted by: PMSF
from CT
I've been using the H & R Block Premium for years now and I find the product to be very detailed and it helps you not to miss anything!!
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
works good
on February 27, 2019
Posted by: butch46
from ga
i spent couple days working on them. well when i got finished easy
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
1
VERY POOR.
on February 27, 2019
Posted by: 12345678910111213
from PHILADELPHIA PA
ERROR IN LAST YEAR AGI. IRS WOULD NOT ACCEPT CORRECTED AGI.
IF THER IS A MISTAKE ANYWHERE, FORGET ABOUT EFILING.
VERY DIFFICULT TO POST A NEGATIVE REVIEW.
IF THER IS A MISTAKE ANYWHERE, FORGET ABOUT EFILING.
VERY DIFFICULT TO POST A NEGATIVE REVIEW.
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to Understand
on February 27, 2019
Posted by: LegendaryGopher
from Sullivan, MO
I have done my returns for 3 years with this product and it gets better every year. My only con is there is some things which could be explained more but that is few and far inbetween (Not to mention very picky). I would recommend this product to any self employed person novice and veteran alike.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock