Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 - Windows, Mac OS
Average customer rating
4.3
(27,912 Reviews)
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product.
(
9,294 out of
11,494)
Customer Reviews for H&R Block - Tax Software Premium 2026 - Windows, Mac OS
Customer Rating
5
Very navigable
on March 12, 2019
Posted by: SpedDave
from Boyertown, PA
The program always makes me feel safe about my returns
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
If I could rate it lower I would!
on March 12, 2019
Posted by: John ABC
from Mesa, AZ
Worst tax software I have ever used! Would never buy again regardless of cost.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
5
Room for improvement
on March 12, 2019
Posted by: Chaliedaugh
from Gales Ferry, CT 06335
I have been using HR Block for years but was disappointed this year when I owed over $1000 and the program could not give me the right method of payment option which was Online Payment Arrangement with IRS recommended by Form 9465
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Customer Rating
1
Frustrating glitches
on March 12, 2019
Posted by: unhappy900
I have used HR software for many years. This year for example it could not transfer the AGI from last year correctly resulting in a reject form the IRS. Makes you wonder how many other items are close but not exact. Instructions and handling of some rental expenses are not complete as well.
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
5
Clear and concise questions to complete return.
on March 11, 2019
Posted by: DRPHILL
from Northern Virginia
Every year the product has been improved. Provides access to all IRS forms.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
Not good
on March 11, 2019
Posted by: unhappy camper dont buy
from chicago il
Used HR for nearly 2 decades. 2018 was a nightmare. Software will no longer save things such as bank routing number, account info from federal to state forms. Constant repetition. Attempting to account for MEDICAL INSURANCE where every month required multiple repeated entries was a literal NIGHTMARE>
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
4
Pretty straight forward. A little more involved.
on March 11, 2019
Posted by: Geff02878
from Tiverton RI
I had to figure out to do extra things this year, and the program fought me.
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
Perfect for over 5 years running
on March 11, 2019
Posted by: TommO
from Port Charlotte, FL
Ease of use, prompts, forms, answers to problems, potential RED FLAGS all addressed under one program.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock