Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 - Windows, Mac OS
Average customer rating
4.3
(27,912 Reviews)
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product.
(
9,294 out of
11,494)
Customer Reviews for H&R Block - Tax Software Premium 2026 - Windows, Mac OS
Customer Rating
3
Tiny and fixed font size challenging for seniors
on March 18, 2019
Posted by: Sheau
from Wayland MA
I've been using H&R Block software for decades. But as my eye sight worsens with my age (I'm 60), the font size on this software has remain unchanged, and unchangeable. It therefore starts to feel outdated, compared to other more senior-friendly softwares.
My plea to H&R Block is: either increase the font sizes (as screen resolutions increase) or allow users some options to choose font sizes (S-M-L). Or risk losing one customer next year.
Pros: Easy to prepare, Easy to import documents
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
4
Generally very accurate and easy to use.
on March 18, 2019
Posted by: Household CEO
from Southeastern PA
I have used H&R Block Premium for a number of years now, and have been satisfied with the accuracy of the calculations and the ease of use. My only real negative to report this year is that the new "save to pdf" function is not explained well. I gave up after several tries and simply saved to a flash drive, which is only good as long as the original program is still installed on my computer. I hope that they fix that issue for 2019. Other than that, I'd recommend this for people with moderately complex tax returns.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
1
Activation Code Not Valid
on March 18, 2019
Posted by: jblb60
from somerset pennsylvania
I bought program 5 free Then find out activation code is not valid whats with this when you accept my money now I have to pay again to file
No, I would not recommend this to a friend.
Written by a customer while visiting HRBlock
Customer Rating
5
Great product been using for years
on March 18, 2019
Posted by: Easy and User friendly
Glad to be able to continue using this product. My wife and I have been using this product for years and have been very pleased. Interview process covers everything you need and the fix it portion at the end makes it easy to ensure accuracy without the intimidation of looking at the piles of forms. Great for rental property owners and we plan to use it for our property management small business filing starting next year.
Pros: Easy to prepare, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Excellent if you have all of the correct forms
on March 18, 2019
Posted by: Barbara2324
from Harker Heights, Tx
I do like the product and will use it next year. I would suggest that a section be put in to deal with what to do if a form hasn't been received. Most of the time you have to fill out another form to explain the issue and the fact that you are estimating it. For example; if you don't receive the K-1 form, then you fill out an 8082 form to explain the discrepancy. Finding these forms is a time consuming process on the IRS website. Another thing is to explain what you do in an inheritance if the trustee doesn't file a 8971 form because of the estate being under a $ amount. Just some suggestions to improve your product.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
Works best for DIY Taxes with little added help
on March 18, 2019
Posted by: parthrsingh
from New York
I have never used a CD based software to file taxes, its been always online, I decided to give it a try! It was slightly confusing at first but within minutes I got back to where I wanted to be with my returns - adding forms and using calculators. Would definitely use it next year!
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Does the job
on March 18, 2019
Posted by: bobthecat
from Chicagoland
I've used H&R Block software for 5 years or so, since Turbotax raised its prices to what I considered an exorbitant rate one year. HRB was not as good at the time, but it was sufficient. It is still sufficient, but has some quirks that irritate me. One is that you can look at only one actual form at a time. Often, I'd like to look at a federal 1040, and the schedules that support it. However, it's GoTo feature is the most useful part of the program. I like that.
Pros: Maximizes refund, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
Great future!
on March 18, 2019
Posted by: Jzyfang849
from Livermore, ca
It is easy to use for everyone! And it is valuable to compair with other product.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock