Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 - Windows, Mac OS
Average customer rating
4.3 out of 5
4.3
(27,912 Reviews)
Open Ratings Snapshot
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product. 
(
9,294 out of 11,494
)
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Customer Reviews for H&R Block - Tax Software Premium 2026 - Windows, Mac OS
Customer Rating
5 out of 5
5
Took me 3 hours to do my Fed and State taxes
on March 20, 2019
Posted by: tomscot2
from San Diego
It took me 3 hours to do my Federal and State Taxes including a rental property. It helps that I used the software last year so most of the data was imported, I just had to update the numbers. I highly recommend.
Pros: Easy to prepare, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Ease of use, program guides are superb!
on March 20, 2019
Posted by: Alan990
from Fort Worth, Texas
We have been using H&R Premium now for 20 years. Very happy with the program accuracy and support! Had an audit several years ago, all went well and had full support in preparation. H&R tax software is top of the line!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Reliable and familiar
on March 20, 2019
Posted by: CharlieStephen
from San Jose, CA
I have used this version for about 8 years and rely on it for accurate tax return preparation. I have become familiar and comfortable with the interview process and prefer it. The Calif version gave me some problems this year when it did not automatically accept renter's credit entry. I had to override the entry to make it stick. This should not happen since my daughter fully qualified for the credit on her own return.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
2018 Tax Program Very Good As Expected
on March 20, 2019
Posted by: sacdon
from Sacramento CA
The 2018 program worked fine, despite the massive changes to the tax code and the IRS forms. I found a couple of non-critical issues that I could work around with minimal effort.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Harder than last year
on March 20, 2019
Posted by: None123456789
from Houston, TX
I have been using HRBlock at home for over 10 years. This year I had a lot of trouble with the real estate rental income. This was not new for this year and it didn't import the information from 2017. I finally had to delete everything regarding this and completely start over. This is the first time I have had any trouble with the program. I also worked at HR Block as a tax professional for 10 years before I started using the program at home. Was disappointed in the trouble I had this year. I realize everything underwent a dramatic change this year but that was done early in the year so you should have had plenty of time to rewrite these programs.
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Very User Friendly
on March 19, 2019
Posted by: Temp2
This software has all of the updates and explanations to guide you through the process timely and accurately.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Terrible at handling MSA Form 8853
on March 19, 2019
Posted by: Excalibur
from Elkhart Lake, WI
I was always told that I cannot file electronically because both my wife and I are required to provide separate 8853 Forms. I filled in info in the questionaire for each of us, yet the program is only showing one 8853 with NO data entered in Section B. You program is also telling me I can file electronically. I am not going to do that.
Pros: Easy to import documents
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1 out of 5
1
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to use
on March 18, 2019
Posted by: Brian888
from Colorado
I have used H&R Block for many years, it imports last year's return and filled in all the repeated data automatically. I only need to fill in any specific data for the current year. Online help is very helpful, forms can be edited to fix any error at the end. I really like it! The only thing missing from Colorado state is form 0617. H&R Block can include all those forms in the future release.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
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