Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 - Windows, Mac OS
Average customer rating
4.3 out of 5
4.3
(27,912 Reviews)
Open Ratings Snapshot
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product. 
(
9,294 out of 11,494
)
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Customer Reviews for H&R Block - Tax Software Premium 2026 - Windows, Mac OS
Customer Rating
2 out of 5
2
Poor handling of multiple state returns
on March 24, 2019
Posted by: Queryman13
from Chicago IL
The New York non resident forms were almost unusable. (NY share the blame for poor form design and wording. The program only imports NR state to the resident state return so all the credits for taxes paid to other states need to be entered by hand. Probably good for simple returns, but if you have anything unusual be prepared to spent a lot of time in the for view to verify items are entered accurately.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
Value
2 out of 5
2
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
straightforward and easy to use
on March 24, 2019
Posted by: here again
from Texas
Basic form was easy to use. However, I was unable to calculate estimated tax for next year and print vouchers for estimated payments. I couldn't find an option in the planning section of the software to input retirement and Social Security income. I had the same problem last year and had to download from IRS and calculate for myself.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
good overall but a small glitch
on March 24, 2019
Posted by: taxed carpenter
from Northern Michigan
I want to be able to print only one page of forms for filing. When I needed to correct a minor thing in an address, I had to print the entire form ( for each form with the address on it ) This is a waste of paper and ink but not the end of the world kind of problem.
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Nicely done gents
on March 23, 2019
Posted by: mikidi62
from Omaha Ne
Simple yet seems to get all of the technical forms included
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Just a well done product.
on March 22, 2019
Posted by: Viking 37
from Florence, MS
Well done and very easy to understand.. Excellent on checking things out and checking last year's return to be sure you reported everything. Just a superb product!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
BE CAREFUL I CLICKED PAY WITH CREDIT CARD
on March 22, 2019
Posted by: IM A DUMMY FOR USING THIS
from TEXAS
HAD TO PAY TO EFILE BY MISLEADING BULLET POINTS SELECTION
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
1 out of 5
1
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy!
on March 22, 2019
Posted by: Mimi2four
from South Florida
Love this company's tax programs! I've been using annually since 1986.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Search
on March 22, 2019
Posted by: Alan 84
from Western Mass
Your program could not find my 2017 file. After I typed every thing over I was looking for something else and there it was a PDF file in my documents. My own computer search couldn't find it either. Bummer. This review took so long I wish I never tried to do it.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3 out of 5
3
Written by a customer while visiting HRBlock
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