Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 - Windows, Mac OS
Average customer rating
4.3
(27,912 Reviews)
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product.
(
9,294 out of
11,494)
Customer Reviews for H&R Block - Tax Software Premium 2026 - Windows, Mac OS
Customer Rating
2
Still hard to navigate
on March 26, 2019
Posted by: Catt71
from PA
E file never works right same thing again this year. No clear instructions for crypto currency gains/loss. 1099-R form codes unclear on taxes taken out for state returns. Hard to find the AGI from last year.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
5
Very Helpful
on March 26, 2019
Posted by: Frustrated Via
from El Paso, TX
I have been purchasing the H&R Block CD for a few years and I rely on it. I can work on my taxes at my own pace any time of the day or night, make revisions when I get new documents, and know that I have the right to ask for help if I need it.
I love the peace of mind that H&R Block gives me by letting me know if my return is "risk free", all of the helpful hints, "Learn more" features, planning tips, and the wonderful option to quickly e-file. It took less than 2 hours after I e-filed to get a confirmation that the IRS had accepted my return. I still don't understand all of the legal tax jargon, but so far, I haven't been audited! (Importing documents didn't work, but it might have been the fault of the financial institution.)
I love the peace of mind that H&R Block gives me by letting me know if my return is "risk free", all of the helpful hints, "Learn more" features, planning tips, and the wonderful option to quickly e-file. It took less than 2 hours after I e-filed to get a confirmation that the IRS had accepted my return. I still don't understand all of the legal tax jargon, but so far, I haven't been audited! (Importing documents didn't work, but it might have been the fault of the financial institution.)
Pros: Easy to prepare, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Accuracy Review of Michigan Tax
on March 26, 2019
Posted by: Old Steve
On my initial Michhigan State Tax Return, I failed to mark the boxes in A for Part 2 of the Pension Schedule (Form 4884), and I failed to enter my pension amounts in the box F. I file this State return. My Michigan refund was lower than prior years (
$1900), and during a review I discoverd my error. I am filing an amended State return. My iniial error was not discovered by your "Accuracy Review."
$1900), and during a review I discoverd my error. I am filing an amended State return. My iniial error was not discovered by your "Accuracy Review."
Pros: Easy to prepare, Easy to import documents, Fast
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
Awesome
on March 25, 2019
Posted by: Duchess242
from Edinburg, TX
Super easy to use and very navigable! I file using the software every year (previously used the online program) due to it's ease of use & accuracy.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Very easy to use!
on March 25, 2019
Posted by: Jenni45
So much more cost efficient than using a tax preparer
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Easy
on March 25, 2019
Posted by: Cincidia
from Wpb
Easy fast sent to me in mail installed and away I went hassle free
Pros: Easy to prepare
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Perfect
on March 24, 2019
Posted by: DebLupeMom
from KCMO
Taxes a little complicated, but I did them while watching a movie and doing two or three other things. Other words, took no thought on my part. Thanks much. Much better than other software I bought accidentally one year. Yes, for a KC company. I just have to stop second guessing you guys.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Perfect for my needs
on March 24, 2019
Posted by: chris347890
from Boston, MA
I purchased H&R Block Premium because it included all the forms I need for my W-2 and 1099 income without charging additional for features I don't need (like other tax prep software companies). The price is attractive and I found the software easy to use.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock