Customer Reviews for H&R Block - Tax Software Premium 2026 - Windows, Mac OS
Customer Rating
1
Triple Charge for State
on April 15, 2019
Posted by: Anonymous
from OH - Ohio
I had to pay for my State filing 3 times in order to file. The first charge was ok, the second charge was for refiling my federal and the third charge was for a transmission error. Please void the second and third charge.
I've used the Premium version for the last 5 years. It works well, but I'd love to see one additional feature ... the ability to link a 'free-form' note to an item rather than be limited to only a 'formatted' itemization.
I used this software to e-file both my California and Federal taxes. Then I mailed the checks in. Several hours later I got a message that the IRS had rejected my return. Then about a half hour after that I was informed that my California return was not being accepted until the issue with my federal return was resolved. I had to wait till Monday to call the IRS. They said that the issue was probably a software issue and the the problem was not theirs but the software I used for the return. So I had to take the day off from work and mail in a manual copy. So there I am in long lines at the post office already having paid for the software and paid for e-returns, and missing work.
I have been using H&R tax software for over 15 years. Always a great product, easy to use and has made a once daunting task a quick and simple process. Handles anything I need to do and has served me well over the years.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Was able to do my own tax returns and e-file for both federal and state. Was able to go back and make changes with confidence, even at the last minute.