Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 - Windows, Mac OS
Average customer rating
4.3 out of 5
4.3
(27,912 Reviews)
Open Ratings Snapshot
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product. 
(
9,294 out of 11,494
)
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Customer Reviews for H&R Block - Tax Software Premium 2026 - Windows, Mac OS
Customer Rating
4 out of 5
4
Not hard, but some topics are not covered
on April 16, 2019
Posted by: KLMO
from Missouri
This program is not hard to use. However, there are a few areas it does not cover. Those areas should be covered by the "premium" version, which including investments, rental, and self-employed. For example, Schedule K-1, the program says "The PTP (Public Traded Partnership) is beyond our scope." Users have to figure out some codes and manually fill in related forms.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
The worst ever
on April 15, 2019
Posted by: bill7
I've been using H&R Block since you published booklets and ever since your went electronic and this was the WORST ever. Not only was it not self explanatory as in the past, buts its advice re separate vs joint was erroneous and caused me extra work and delay
No, I would not recommend this to a friend.
Value
2 out of 5
2
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
NEVER using this software AGAIN!
on April 15, 2019
Posted by: pleavitt
from Reston, VA
Have been a customer and fan of TaxCut since 2001. NEVER USING IT AGAIN!
No, I would not recommend this to a friend.
Value
1 out of 5
1
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Soooooo easy
on April 15, 2019
Posted by: Arizonajayhawk
from Mesa, AZ
I’ve never done my own taxes until this year when my dad bought this for me. Can’t believe I waited so long to do my own taxes.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy Button!
on April 15, 2019
Posted by: Dave Beer
from Glenview IL
I have used H&R Block for years now. I was a bit concerned with all the tax changes this year but they nailed it as usual! It's more than a just a tax prep software, you have a whole company and team behind you. The in-software support also educates you on the tax process so you have a understanding of the tax process. Can't say enough about this software package and company. - dc
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Loyal Customer
on April 15, 2019
Posted by: Philip256
from AL
I have tried two other companies and found that your product is far superior in keeping up with all aspects of rental properties. I have been frustrated each year in the way the penalty for not having health insurance is done. This year my insurance premiums would have been well over 60% of taxable income and your program said I had to pay the $695 penalty. I had to work hard to get the penalty off. .
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Flawed process in fixing rejected filling
on April 15, 2019
Posted by: HRBLOCKbroken
from LA, CA
DOESN'T work if it's rejected. I don't need to refile FED, but it keeps going back to filing FED. Email says just fix the problem. It DOESN'T show the problem other than rejected. I can see that HOW DO I FIX IT?
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
First time user
on April 15, 2019
Posted by: Maldo
from North Carolina
Decided to use H&R Block software this year and was very easy to use. Not familiar with the way the state is done and if the retirement income was taxed or not.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
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