Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 - Windows, Mac OS
Average customer rating
4.3
(27,912 Reviews)
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product.
(
9,294 out of
11,494)
Customer Reviews for H&R Block - Tax Software Premium 2026 - Windows, Mac OS
Customer Rating
5
Reliable Product
on May 11, 2019
Posted by: Tomas999
from Seattle
Have used this program for many years. Easy to use, reliable, and will definitely continue to use. Our taxes are fairly complex but program allows me to take care of them at home
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Really a life saver
on April 28, 2019
Posted by: DANIELtheman
from Austin, TX
The 2018 tax relief law really made things complicated. Saved on Taxes but many new wrinkles. Tax Cut (hopefully) worked it out and made things more workable but still had a steep learning curve. Without it would have been significantly more difficult to navigate. Did 2 businesses plus personal. Have used TaxCut for over 10 years. Also can get support from HR Block local offices, unlike the other SW. Comment about ease of use is b/c nothing about IRS is easy to use.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Not So Easy This Year
on April 27, 2019
Posted by: MizK
from Boston, MA
I've been using this software for several consecutive years now. This year, i had some difficulties with the "interview" - duplications, for example (asking for the same figure in two places, like "Include internet costs here" -was explicitely indicated in two different places, so which place was the correct place? Either?).
I definitey could not have completed my return this year without using the Chat help offered through the software. Be prepared to wait awhile for someone to answer. And it took several chats (many hours) on different days to get final (accurate) answers (be prepared to be persistent), but i succeeded eventually. Very grateful for this essential help, for a real person (tax expert) to ask these questions of (albeit via chat).
I think i might just hire someone next year - this year's interview/return was just too unwieldy. (fyi, Self Employed, Sch C, business use of home, PayPal income, etc)
I definitey could not have completed my return this year without using the Chat help offered through the software. Be prepared to wait awhile for someone to answer. And it took several chats (many hours) on different days to get final (accurate) answers (be prepared to be persistent), but i succeeded eventually. Very grateful for this essential help, for a real person (tax expert) to ask these questions of (albeit via chat).
I think i might just hire someone next year - this year's interview/return was just too unwieldy. (fyi, Self Employed, Sch C, business use of home, PayPal income, etc)
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Great online support
on April 26, 2019
Posted by: John2263
from Los Angeles County
I have used H&R Block software for many years. Its format greatly aids the interview process. This time I had trouble with Form 1116 (foreign tax paid). Online problem resolution by live H&R Block agent rapidly and conveniently resolved my problem.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Great product
on April 24, 2019
Posted by: AmaliaG
from Yuma, AZ
I have bought this product for many years. It has helped me with my tax returns.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
4
Easy to use, but couldn't e-file
on April 23, 2019
Posted by: farmgirls
from Hawaii
It was a great program for computing taxes for farm income. It made it easy, and clear. Unfortunately, I did not realize that you can only e-file with this program from January to tax day. E-file was a big part of why I chose this program.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
product use
on April 23, 2019
Posted by: bryceh
the program is always to use and makes doing taxes so easy.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Do it Yourself!
on April 22, 2019
Posted by: JonnyQ1122
from Indiana
If you go to a tax preparer because you think there's just no way to be able to do your own taxes, you need to give this program a try. It "interviews" you just as if you were talking with a tax preparer. I've used it for at least 5 years now and love it!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock