Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 - Windows, Mac OS
Average customer rating
4.3
(27,912 Reviews)
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product.
(
9,294 out of
11,494)
Customer Reviews for H&R Block - Tax Software Premium 2026 - Windows, Mac OS
Customer Rating
4
Allmost completely comprehensive
on October 10, 2019
Posted by: mhw20854
from Potomac, MD
Everything worked pretty well. There was one software issue. The box that indicates that we combined 1031 properties filled itself in a few times when we 'saved' and this prevented an e filing. After I unchecked the box for the 3rd (or 4th) time, this problem went away. Also some of the wording in the instructions was a bit ambiguous (but a lot of this is the fault of the IRS which has definitions that are not completely intuitive).
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Good but one significant problem
on October 9, 2019
Posted by: MEGnnnnnnnnnnnnnnnnnnnnnn
I encountered a problem in your software with form 8829.
Moving data manually from line 8A to line 16 was required because of a flag your software created. It seems to me this should have been automatic. But cudos to your phone staff who helped me after 90 minutes of waiting on the line and then being placed in a que wondering if I went back to the beginning of the line. also, I uploaded my file to your website without assurance it will be confidential/destroyed.
Moving data manually from line 8A to line 16 was required because of a flag your software created. It seems to me this should have been automatic. But cudos to your phone staff who helped me after 90 minutes of waiting on the line and then being placed in a que wondering if I went back to the beginning of the line. also, I uploaded my file to your website without assurance it will be confidential/destroyed.
Cons: Hard to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Good but one significant problem
on October 9, 2019
Posted by: MEGnnnnnnnnnnnnnnnnnnnnnn
I encountered a problem in your software with form 8829.
Moving data manually from line 8A to line 16 was required because of a flag your software created. It seems to me this should have been automatic. But cudos to your phone staff who helped me after 90 minutes of waiting on the line and then being placed in a que wondering if I went back to the beginning of the line. also, I uploaded my file to your website without assurance it will be confidential/destroyed.
Moving data manually from line 8A to line 16 was required because of a flag your software created. It seems to me this should have been automatic. But cudos to your phone staff who helped me after 90 minutes of waiting on the line and then being placed in a que wondering if I went back to the beginning of the line. also, I uploaded my file to your website without assurance it will be confidential/destroyed.
Cons: Hard to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
2
Middle of the road, at best
on October 1, 2019
Posted by: MSXF
I thought the differences between the Federal and MA State depreciation, and Section 179 should have been programmed into you product instead of making me plug in an adjustment. You just didn't want to spend any effort on this.....disappointing.
No, I would not recommend this to a friend.
Written by a customer while visiting HRBlock
Customer Rating
5
Always on the Target!!
on September 22, 2019
Posted by: Ronald F
The best tax software on the market,without a doubt!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Easy To Use
on September 16, 2019
Posted by: Matt_P
from Peyton, CO
This product was very easy to use and quick. I feel confident in the accuracy of the tools as well
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Glitches in Software
on September 12, 2019
Posted by: erklh
from atlanta, ga
Unable to fix accuracy varificaton. I followed instructions and the program would not change the accuracy. Also the program continued to fight me when I tried to save standard deduction vs itemized.
Pros: Maximizes refund
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
5
Very easy to use
on August 14, 2019
Posted by: SayeedH
from Rosenberg, TX
The filing through H&R Block is easy. Once you collect all your information for income, taxes and various deductions, filing process is just routine.
One thing I would like to point out: ID Theft Protection Expense is now deductible. I did not know how to take this deduction in H&R Block.
One thing I would like to point out: ID Theft Protection Expense is now deductible. I did not know how to take this deduction in H&R Block.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock