Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 - Windows, Mac OS
Average customer rating
4.3 out of 5
4.3
(27,912 Reviews)
Open Ratings Snapshot
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product. 
(
9,294 out of 11,494
)
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Customer Reviews for H&R Block - Tax Software Premium 2026 - Windows, Mac OS
Customer Rating
4 out of 5
4
Tax premium
on January 29, 2020
Posted by: Pecmd317
from MD
Verified Purchase:Yes
Works well, easy to use but there could be more detailed explanations on some forms especially when the trigger a accuracy verification.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Rejected
on January 28, 2020
Posted by: Ernestina
Verified Purchase:Yes
Unfortunately my taxes where rejected because of an IP Pin. Could of been a little more user friendly and make it easier for the non tax pros.
No, I would not recommend this to a friend.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to use tax program
on January 28, 2020
Posted by: G Pap
from Trafford PA
Verified Purchase:Yes
Very easy to use. Been using This program for 10 years.
I would recommend this to a friend!
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Upset
on January 28, 2020
Posted by: Melissa 4
from Michigan
Verified Purchase:Yes
I am upset the program says my federal was rejected but shows no issues just some code that I cannot find anywhere to fix the problem. Then it says I have no more free federal returns left. I used only 2 of them. ?????
Pros: Easy to prepare
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Can't update state software
on January 28, 2020
Posted by: Somewhat annoyed
from Philadelphia
Verified Purchase:Yes
I downloaded the state but it seems impossible to install update.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
GOOD PRODUCT BUT REQUIRES SOME USER UNDERSTANDING
on January 28, 2020
Posted by: Sharis
Verified Purchase:Yes
It gets the job done but not without occasional adjustments by the user.
Pros: Fast
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
User friendly
on January 28, 2020
Posted by: Corvette 1996
from Ft Worth TX
Bought yesterday and filled my taxes today. User friendly. Sometimes I see unfavorable reviews but I have never had a problem. Have been using this software for some time now. All you have to do is have all your information and go. Easy!!
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Minor complaint
on January 28, 2020
Posted by: Anonymous
from Prescott, AZ
Verified Purchase:Yes
I don't understand the need for "excess" mortgage interest. It confuses ,me when it shows up in the final review. Everything else is good
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
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