Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 - Windows, Mac OS
Average customer rating
4.3
(27,912 Reviews)
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product.
(
9,294 out of
11,494)
Customer Reviews for H&R Block - Tax Software Premium 2026 - Windows, Mac OS
Customer Rating
4
User Friendly
on February 8, 2020
Posted by: Alder
from Arizona
I have been using this software for years now. It has served me well.
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Grandma Gail
from Idaho
Verified Purchase:Yes
Easy to use and understand questions. Very clear answers. Year after year.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
CRASHED MULTIPLE TIMES!
on February 8, 2020
Posted by: knave903
from Panama cit fl
3rd year I've used this product. very similar in look and feel to turbotax which I dropped after it got too expensive. this product is almost the same price now unless you find a discount code. this year the product crashed several times. luckily it does a background save so I didn't lose too much. after the 3rd crash I periodically did an interim save. also the data check screen wouldn't let me override some of the itemized deduction worksheet. it couldn't cope with me NOT itemizing this year vice last year. had to delete some old worksheets, not a good deal.
Pros: Easy to import documents
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
1
Failed miserably.
on February 8, 2020
Posted by: Jim32968
from Arlington, TX
It deleted a former copy of my return and went to a previous version. That was after filing and it stuck at pending for a week. Would never use this software again.
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
5
Wonderful product!
on February 8, 2020
Posted by: Greg Be
from Columbia, SC
We bought it because it was less expensive than Turbo Tax and just as effective. Thank you!
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Wonderful product!
on February 8, 2020
Posted by: Greg Be
from Columbia, SC
We bought it because it was less expensive than Turbo Tax and just as effective. Thank you!
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Barnster
from PA
Verified Purchase:Yes
I have been using H&R Block software for many years and in general, find it user friendly and easy to use. 2019 was a bit disappointing due to a glitch which caused my tax returns to be rejected/not transmit to the federal. Which in turn caused my state returns to be rejected. The up side is that H&R provided a workable solution. As a result, though my tax returns were delayed, they were processed.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Lewisville, TX
Verified Purchase:Yes
This is the only tax software that I will ever use. I have trusted it for years.
Pros: Easy to prepare, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock