I have a vacation rental property and several investments and have used H&R Block software for the last few years and have been extremely pleased with the detailed instructions and help features. Very easy to use and I am confident with the results!
I like the ease of access and the explanations if I have questions. Very easy to use if you take your time. And you save on the filing fees you pay to have them done.
I was having all kinds of problems doing my tax form and I called and spoke with a VERY patient customer service rep. She figured out I had downloaded the incorrect program. She emailed me the correct program and instead of owing I am getting a refund!!
Software fairly easy to use, were able to complete our returns quickly. The fact that you can complete and efile multiple federal returns was a big plus. Slight negatives - couldn't import my wife's W-2, and the same "possible issues" kept popping up on the final check even after I reviewed them and decided they didn't apply.
This year it wouldn't import information properly from 2018 return. Tried 3 times before just entering the current years information manually. Issues did not occur then.