Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 - Windows, Mac OS
Average customer rating
4.3
(27,912 Reviews)
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product.
(
9,294 out of
11,494)
Customer Reviews for H&R Block - Tax Software Premium 2026 - Windows, Mac OS
Customer Rating
4
Good Tax Preparation Software
on February 15, 2020
Posted by: Tomwc
from Gainesville, GA
Product is great except for entering royalties and rents. If you have more than a single entry it is very easy to lose your way between adding a 1099-misc and other information. There is a lot of room for improvement in the explanations and navigation. This is the only area of the product that I have an issue with and why more stars were not given and the hard to prepare "Cons".
Pros: Easy to import documents
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
4
Good quality at a good price
on February 15, 2020
Posted by: Ron J
from Clarkston, MI
Was able to do my taxes. Could not import my W2's and had to correct a few input errors. Finally figured out what I did wrong and hoping I did not make any other input errors. Other than that it was great.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
Federal Rejected due to HR Blocks software fault!
on February 15, 2020
Posted by: HollieSeven
from Lancaster, OH
My return will now be at least 3 weeks late because this company had a fault in their software that caused a Federal rejection of my taxes! I was promised the software would be updated *2 weeks later* on February 14th. Here it is the 15th, software updated and the program will now not connect to their server. AND I have to re-enter my credit card and be charged to efile AGAIN because of their error. Unprofessional and Unacceptable. After using them for years for my small business, I will no longer!
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
4
Easy to use
on February 15, 2020
Posted by: Deb72
from Fresno CA
Good program. I’ve used it for years. My only problem is the waiting for updates. Disappointing to finish everything and then be told you need to wait a week for updates.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
1
Terrible
on February 15, 2020
Posted by: Sirena
from GA
I bought this software a few weeks ago and I have had so many problems. My return was rejected because of a program error and when I ran the update I was no longer able to access my return.
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: Randall S
from Chantilly, VA
Verified Purchase:Yes
Great Tax software. I use it year after year and I highly recommend it. It auto populates forms from the prior year. Very easy to use.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: BigKC73
Verified Purchase:Yes
This is a great product that is truly user friendly. I would recommend it to all of my family and friends.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Great for BASIC stuff, but not for anything else.
on February 14, 2020
Posted by: Indiana Mom
from Indianapolis, IN
Verified Purchase:Yes
I like that the interview process is fairly easy for normal income, dividends, etc, but not easy for other things such as 1099Misc income for a one time thing. Additionally, if you need to contact someone about an issue with the software is close to impossible to do that unless you have all day to wait on hold.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock