Very easy and very intuitive. I like how it rolls over all my information from year to year that has certainly made it much much easier for me to produce taxes within one day.
the Federal return was great but the Arizona software was confusing and lacking forms. It said I could not file electronically because I needed a form they did not include. In the end I had to print it out and then put it in an envelope and mail it to the state. Very annoying!
Software requires me to submit a supplemental statement to document home improvement expenses but does not provide a means to attach it to e-file. Support is non-existent unless you pay more $
Compared to previous years versions, this year's tax software was a huge disappointment. I nearly gave up and bought a competitor's product. It failed to accurately import some fields from forms that previously were flawless, new questions were at times ambiguous, and it did not import all information from a previous year's return using HRB software. I wasted a lot of time looking back through previous years' documents and software.