Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 - Windows, Mac OS
Average customer rating
4.3
(27,912 Reviews)
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product.
(
9,294 out of
11,494)
Customer Reviews for H&R Block - Tax Software Premium 2026 - Windows, Mac OS
Posted by: Anonymous
from Georgia
Verified Purchase:Yes
The cost, accessibility, comprehensibility, and familiarity are the reasons.l have used the program for years
If I had to rank the one most important thing it would familiarity. Though the program is upgraded, the general format remains the same. And that is important to a novice like me.
If I had to rank the one most important thing it would familiarity. Though the program is upgraded, the general format remains the same. And that is important to a novice like me.
Pros: Easy to prepare
I would recommend this to a friend!
Written by a customer while visiting HRBlock
Posted by: Juules
Verified Purchase:Yes
I liked the program very much. It was easy to use and got quick responses when I needed help. I highly recommend this program even if it is your first time doing your taxes yourself. There is always someone there to help u.
Value
5
Written by a customer while visiting HRBlock
Posted by: DocNordic
from Oklahoma
Verified Purchase:Yes
Straight forward tax program, easy to use because of the interview questions.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
3
2019 was the worst year for HRB in 20+ years.
on February 20, 2020
Posted by: ThisIsAnUnusedNameIHope
from FL
Verified Purchase:Yes
I’ve used HRB for as long as I can remember. This year was different. It generally takes me 1-2 hours to complete my return. 2018 took me 45 minutes. This year, the software seemed to really be different. It was a little illogical in order and often skipped things I was used to answering. It took me almost 8 hours to ensure I had everything inserted that I have done dozens of years before. I literally had to search through forms this year for the first time to find some things that were skipped. I’m just glad it’s over and uninstalled. I’ll likely continue using it, but developers need to revisit any changes in 2019’s workflow. It was horrible.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Posted by: deana o
from michigan
Verified Purchase:Yes
Your Software is not up to date. It would not allow me to efile
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: Curt B
from Colorado Springs, CO
Verified Purchase:Yes
Trusted accuracy and easy to use. I've been using H&R Block software for years. It's the only one I trust. I find the walk through easy to understand which makes the task quicker for me. Definitely recommend!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to use
on February 20, 2020
Posted by: Willie8975
from Ansonia, CT
It made my Income Tax filing extremely easy to use.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Ole Griz
from Idaho
Verified Purchase:Yes
I have been using this software even way back when it was Kiplinger. I have only had a few problems with it over the decades but HRB helped me resolve those quickly.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock