Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 - Windows, Mac OS
Average customer rating
4.3
(27,912 Reviews)
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product.
(
9,294 out of
11,494)
Customer Reviews for H&R Block - Tax Software Premium 2026 - Windows, Mac OS
Customer Rating
5
Great software. User friendly. Helpful hints.
on February 24, 2020
Posted by: another old man
from South Georgia
Verified Purchase:Yes
Simple to use. Very through with questions and feedback.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Consultant3
from VA
Verified Purchase:Yes
This is the first year I've had self-employment income in addition as my employment income. This product clearly walked through steps that led to tax calculations associated with having self employment income.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Citrus Heights, California 95610
Verified Purchase:Yes
Have used H&R Block Premium Software for years with no problems for me and my son
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Good but had issue with windows
on February 24, 2020
Posted by: wolfmanjazz
Last years was better but this years came up with an error due to windows and when we trid to contact no human rep.
Value
4
Written by a customer while visiting HRBlock
Customer Rating
1
Absolutely Terrible
on February 24, 2020
Posted by: RichardAZTX
from Maricopa, AZ
This software crashed 5 times on my MacBook using OSX Catalina, and the auto-save only saves every 10 minutes. You end up doing a lot of work twice. Also, the instructions are just way too unclear most of the time, and I’m usually pretty quick to understand things.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: Wanda Stinson
Verified Purchase:Yes
I have not had problem in past with my returns. I was audited once but received respect and forgiveness
I would recommend this to a friend!
Written by a customer while visiting HRBlock
Posted by: Mr Nunya
from U.S.A.
Verified Purchase:Yes
Great software. Always provides in-depth guidance, complete, end to end assistance, and, if you get lost in the documentation, their customer support is excellent!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Easy to use
on February 24, 2020
Posted by: Jtsabush
from Silver City, Nm
Have used H&R Block tax software for years, always easy to use. However, when I was doing the efile this year and the software was supposed to import my AGI from last years taxes it had a value of 0. This is even though my last year return was located in the same file folder as this years (2019) return and the software had stated it had imported this info from last years return...frustrating! It had previously imported all of my personal info from last years return.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock