Navigation through edit checks was horrible. wanted more money for state efile. would not recommend to someone who had not used HR Block software before
OK for basic returns, but then I would have filed for free. We have a rental farm, and the form needed for that was very difficult to complete. The instructions did not help. Last year we used a competitor service, and that same form filled itself in via the interview.
New tax foremats were confusing. Rental income, falls into depreciation. So why ask for it again later on, in rental income? Caused me to double enter the rental income, thereby doubling my tax. Last years foremat was much easier.
The software was easy to install and use. I was puzzled by a query encountered in the final checkout concerning an entry in my 2018 taxes (also done with H&R software), which was irrelevant to my 2019 taxes. Also, nothing I did would make the irrelevancy go away, so I just ignored it.
This software makes it easy to complete my taxes. My wife has a side business and even with the business the software makes it easy by taking you through relevant questions.