Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 - Windows, Mac OS
Average customer rating
4.3 out of 5
4.3
(27,912 Reviews)
Open Ratings Snapshot
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product. 
(
9,294 out of 11,494
)
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Customer Reviews for H&R Block - Tax Software Premium 2026 - Windows, Mac OS
Customer Rating
5 out of 5
5
Great Experience!
on February 29, 2020
Posted by: DDTMT
from Austin, Texas
Verified Purchase:Yes
Great. Easy software and the support is amazing!!!!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Better Than Turbo but Lack Real Person Chat
on February 29, 2020
Posted by: RazaA
from Maryland
Second Year with H&R. They should have Chat with real Person help
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
User Friendly
on February 29, 2020
Posted by: Javahead
from Oregon
Verified Purchase:Yes
The software is very user friendly. I had no problem doing taxes and calculating rental expenses, etc.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
A very good tax software for the self employed
on February 29, 2020
Posted by: RLStand
from Oklahoma
Verified Purchase:Yes
Yes, this is my fifth year to use it and I like it. It’s not always user friendly in some areas, especially in the state one for Oklahoma in which IRA’s get a $10,000 exemption in income but it’s a chore to find where that goes. I actually think I might have missed it this year. But overall it is a good program for self employed folks to use.
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
H&R Block
on February 29, 2020
Posted by: Anonymous
from West Jordan, UT
Verified Purchase:Yes
This software is extremely easy to use. The software informs you what documents you need and just answer questions.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Recommended! Makes filling much easier
on February 29, 2020
Posted by: CM A
Verified Purchase:Yes
H&R Block made filing much easier. With three jobs, two of which are independent contracting, compiling donations, volunteering, and medical deductions, the software made this a much easier process. Recommended!
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Program quit unexpectedly and would not reopen
on February 29, 2020
Posted by: Extremely Annoyed
from Northern California
The program quit and would not reopen and I lost even the portions of the return I had saved. I had to start over.
The program also combined my 401K contributions with life insurance contributions and said I was over the 401K contribution limit.
The software isn't up to date on K-1 forms so I can't file until the software is updated and no date is given for the update.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2 out of 5
2
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Unneeded Update
on February 29, 2020
Posted by: Bigtimerick
from Denver
Block made me upgrade to premium to fix a problem on form 8829. Upgrade did exactly the same thing without fixing anything ... Had to file by paper and snail mail. really unhappy with lack of help fixing what I consider is a software glitch
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1 out of 5
1
Written by a customer while visiting HRBlock
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