Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 - Windows, Mac OS
Average customer rating
4.3
(27,912 Reviews)
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product.
(
9,294 out of
11,494)
Customer Reviews for H&R Block - Tax Software Premium 2026 - Windows, Mac OS
Customer Rating
3
Less expensive that TurboTax
on March 4, 2020
Posted by: BigD_01
from Seattle, WA
The primary benefit of this program is it is way cheaper that TurboTax to do the same things. However, the 2019 H&R Block Premium Tax software had some issues. I have been using H&R Block tax software for many years and mostly it has worked well. This year's software had some bugs that caused the program to crash when I tried to delete entries. Also some parts were confusing such as when I was entering Partnership data--the terminology and instructions were not clear and did not mimic the IRS tax forms in a manner that was easy to follow. The tax calculations are not transparent so you cannot check if the software is accurate or not or if you made a data entry error. When attempting to import last years tax documents it acted like they imported successfully, but they actually did not import at all, and eventually as I figured this out and then manually imported the documents it overwrote everything I had entered for this year, so I had to start over. Overall, It is not very user friendly as navigation to specific areas is not very direct and sometimes you have to go through multiple screens you do not need to get to the one you do need.
Pros: Maximizes refund
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Reliable Tax software program year after year!!!
on March 4, 2020
Posted by: SeaDad
Verified Purchase:Yes
I've been using the H&R Block Premium with Self-Employment and Rental for over a decade. The self-employment and rental guides makes things easy to remember and fill out. It has been very reliable in helping me get the maximum refund year after year.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Mike Borden
from Texas
Verified Purchase:Yes
Easy to use and accurate. Peace of mind. Just open everything and you can’t go wrong. My wife and I (she has a small business), have been using this software for years. Love it!
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Cpschevy
from Idaho
Verified Purchase:Yes
Worked great and simple to navigate ! I have used this program for at least 10 years and never had a problem.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: longtime HR customer
from aiken, sc
Verified Purchase:Yes
Software would not let me e-file without updating, but would not allow me to update. Spent 90 minutes on hold and an hour with the help desk without resolution. The issue finally resolved itself when logging back in for the gillionth time, it did an auto update. The only reason for 2 stars was that the process of filling out the taxes was easy.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: HappyUserX10
from Lincoln, NE
Verified Purchase:Yes
I've been using H&R Block tax preparation software to do my personal income taxes for the past 10 years. The software is easy to use as long as you have adequate documentation of your finances for the past year. The checks and balances within the software do a great job of steering me away from any trouble I might have inadvertently wandered toward. The advent of electronic filing has been a real boon, and H&R Block Premium does it flawlessly.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: The Risk Manager
from Nevada
Verified Purchase:Yes
Super easy to use. I always get a good return and they make it really easy for a novice like me to quickly get my taxes done
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
2
State filing online never worked using HR block
on March 4, 2020
Posted by: Rreinma
from Nc
Verified Purchase:Yes
State efiling kept getting rejected resulting in the need to print and mail the return. Very frustrating.
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock