I find that H&R software is easy to use and help if needed it is available. The cost is competitive compared to the other company. I have been using H&R for several years and never had a problem
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
This software bundle makes the treacherous journey through tax season much less painful. Answering a few questions, the software will pull up the appropriate forms and guide me through filling them out. another great little feature is the check that is performed when all is complete (before sending it off). Questionable situations or answers are addressed at this point.
The inability to print combined federal and state files in pdf format with all supporting forms is very disappointing. Having to save the federal and state files separately and then use another third party program to combine the files is very time consuming, especially if you have multiple state returns.