I have been using H&R tax software for years, find it to be very easy to use and user friendly, like the format of questions that lead you to the various forms and the help options at various points to explain things.
I have been using H&R for many years, and usually encountered various glitches and problems. To my surprise, this 2019 met all my expectation, and thus saved me a lot of time.
Used this program for close to 20 years. Tried a competitor's twice. Prefer the flow of this program. Start with a year's worth of paper.when I get to the end, magically there's nothing left in the box. The firm I have my and my wife's IRAs will give me the competitor's program for free. Tried it. No thanks..
Easy to use. Most everything is clear and most questions asked. A couple of times I get caught in a loop - can't clear and move forward and not sure why. I have to figure it out myself as instructions are unclear. But only on a couple items. Now I have them figured out. Very helpful customer service staff when I called in.